You probably had no idea what you were getting into when you initially started your own business. Tradies business Brisbane isn’t taught how to operate a (successful) business, which might be detrimental once you're in the thick of things.
We are sharing with you the three areas that are most frequently ignored since we LOVE helping tradespeople build healthy companies that support their lifestyle and families.
Do not be discouraged, though, as we have a solution to make implementing all of our expert advice as simple as possible. However, you must read our entire article to find out what it is.
Communication
The key to leaving a lasting impression on clients is effective communication. We instruct our Tradiepreneur clients at Tradies in Business on how to automate that process as much as possible. Everything is automatable, even asking for a review and confirming appointments!
The majority of clients simply don't know what to anticipate when working with a trade business, so instead of letting them make assumptions (which are frequently wrong), you can send a text or email informing them of what to anticipate.
A brief text confirmation and reminder sent 30 minutes before to the appointment can help to prevent no-shows. You'll save time, money, and stress by doing this!
Again, you'll save time and the customer will benefit if you send an email stating what to expect while working and outlining any requirements you may have (such clearing the sink you'll be working on or emptying the cabinet where the pipes are).
Create a list of text and email messages that you may use to inform your clients today.
Fiscal Management
Even though most trade businesses struggle with quoting and invoicing, you still need to make money to support the lifestyle you are trying to build.
Sadly, this is not often enough of an incentive. So many business owners struggle to find the time to quote and invoice customers in a timely and efficient manner.
You may build up a system that will help you in the field to quickly submit bids and invoices with the help of excellent software and a short amount of setup time.
Pro Tip #2: By integrating this software solution with your communication solution, you may increase the number of contracts you secure and establish a more steady cash flow with a few follow-up reminders.
Exposure
If your potential customers have never heard of you, neither of the aforementioned things is even a problem! All businesses, including those that often rely on word-of-mouth, must gain publicity.
There are several low-cost methods available for promoting your company. Websites, social networking, Google My Business, and Google Business Profile are all fantastic, low-cost tools to advertise your business.
Your website will need frequent updates to make sure your customers are receiving the proper information at the right time, and both Google My Business and social media demand constant posting to advance your page into the algorithm.
Third Pro Tip: Schedule time each month to prepare and produce content for your company's exposure.
What if I told you that we have discovered a solution for each of these three frequently overlooked business sectors, and even better, it is ALL contained in one software?
Presenting Thryv, a complete client experience platform for expanding small businesses.
Thryv offers trade business owners a variety of solutions to meet their needs, from securing the project to receiving the job's final payment and virtually everything in between.
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