1. Business

5 Tips for Conducting a UX Audit That Will Lead to Business Success

Disclaimer: This is a user generated content submitted by a member of the WriteUpCafe Community. The views and writings here reflect that of the author and not of WriteUpCafe. If you have any complaints regarding this post kindly report it to us.

Good design can make or break a website or app, but how do you know what good design is? The answer to that question lies in the concepts of user experience (UX) and user interface (UI). A UX audit can provide valuable information about your website or app’s current level of UI, its level of UX, and how to improve both using actionable suggestions from experts who have conducted successful UX audits in the past. When you run your own UX audit, here are five tips that can make all the difference in the quality and usability of your product.

 

What is a UX Audit?

 

A UX audit is an evaluation of the usability and accessibility of a digital product. It requires research, data collection, and reporting. A well-executed audit can give companies invaluable insight into how their products are being used by users. The information gathered during the process can be used to improve the product or identify other opportunities. A person performing a UX audit will look at many different things that are important in this process: the company's current user base, existing usage patterns, potential problems with the product, and design needs. This information is then synthesized into a report that includes recommendations on what should be done next as well as suggestions on improvements that could be made in order to better serve customers or increase conversion rates.

 

What should be included in the audit report?

 

  1. Include what the user needs and their goals. 
  2. Use personas and scenarios to understand users and their needs. 
  3. Evaluate your site's current state and compare it with best practices of other sites. 
  4. Identify opportunities for improvement and make recommendations on how to address them, if possible. 
  5. Communicate your findings in an understandable manner (use clear language, visuals, etc.). 
  6. Share your audit results with the appropriate stakeholders (the business owner, designer, etc.). 7. Do not forget that this is not just a one-time activity; conducting periodic audits can keep you ahead of the curve by identifying usability issues before they become major problems.

 

Where do you find user data?

 

User data is everywhere, but the first step in conducting a UX audit is identifying where you can find it. The easiest way is to look at your own data by asking yourself: who are my customers? What do they want? How do they behave? Where do they come from and what sites do they visit after interacting with mine? What pages on my website are visited most frequently and which ones are not viewed at all? Once you have these questions answered, the next step is finding places online where user data can be aggregated. One of the most popular tools that allows you to aggregate this information from across different sources is Google Analytics. Once logged in, you can see conversion rates by device, average time on site, bounce rate and much more.

 

Calculating ROI on your mobile app design update

 

UX audits are an essential part of any successful business. For example, if you want to increase the number of sales on your website and mobile app, then you need to conduct a UX audit. A UX audit will help you find all the flaws in your current design, whether that's on your website or mobile app. When you fix these flaws and update them with helpful information (such as new features), then there is no telling how much more successful your company will be.

 

3 phases of application usage by new users

 

A user will experience three phases of usage on the first day they use your application. Phase One: The first thing a new user does when they open your app is check out the features and try them out. They'll spend time exploring every feature, but their priority is to figure out how everything works. Phase Two: Once they've figured out how the app works, they'll start using it more frequently because it's becoming familiar and comfortable. This phase can last from hours to weeks, depending on their engagement with your app and its features. Phase Three: After some time has passed, users will stop making mistakes or doing things that don't make sense.

 

Final Note

Hiring UI/UX design agency in Bangalore can help your business by providing comprehensive insights into the consumer's behavior, needs and preferences. This can lead your business to success.