1. Science / Technology

8 Common Reasons Why Your Printer Says Offline Solutions

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offline issues in your printer
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Are you dealing with offline issues with your printer? If your answer is yes, then you are not alone. Printers' offline problems can appear in any printer, no matter which brand they belong to. It is inevitable to face the printer issue even if you have a printer of a major brand. Here we are going to discuss some common reasons for getting the printer offline issue. Plus, you will know what steps you have to take to fix the issue with the help of our expert. 

Reason 1: The Printer is Not Connected Properly to the Power Socket

offline issues in your printer

One of the most common reasons the printer shows offline is that its plug is not attached to the power socket thoroughly. Also, make sure the printer is getting a sufficient power supply. And then check if the printer plug has not been damaged or not. Make sure everything is rightly attached. If you are unable to fix the issue on your own, then you can chat with our printer expert to get rid of this issue. 

Reason 2: The Printer Setup is Not Done Properly

If you have not done the setup procedure of your printer correctly, in this case, chances are your printer will show offline. In this situation, uninstall the printer from your device and complete the setup procedure again. If you require any further assistance or information regarding this problem, then you can contact our qualified team of experts via Call or Live Chat and get effective solutions. 

Reason 3: The Printer Driver is Now Outdated

Every printer requires drivers to run the printer smoothly and communicate with other machines. The drivers need to update everyone and then keep your printer in well working condition. Most printers download a suitable printer driver. However, in many cases, you have to download the software manually due to that, you need to face offline errors. 

Our experienced printer expert will help you get rid of offline printers via Live Chat or Phone Call. 

Reason 4: The Printer Facing Any Internal Technical Error

Your printer can get some minor and major technical faults that can't be detected easily. As a result, you can face the printer offline issue. Also, it can lead to many other problems with your printer. In order to keep your printer safe, you face taking immediate action. In this case, getting professional help is the best option to eliminate these issues in your printer. 

Reason 5: The Printer is Not Connected to Wi-Fi

When your printer is not connected to a network connection or computer, it is common to see it offline. Also, your computer shows the offline notification even if the printer is switched on. Thus, connect the printer to the same Wi-Fi network as your computer. After that, check if the offline message is gone for your printer. If the issue still shows on your device, then you can connect with our experienced printer technicians. 

Reason 6: Using the Incompatible Printer Driver

Sometimes users unknowingly download and install the incompatible printer driver. As a result, printers can face the offline issue along with many others. The first thing you need to do is uninstall the current driver and download the correct driver for your device. For detailed information taking professional help can also let you understand things more thoroughly. 

Reason 7: Print Job(s) Stuck are in the Print Queue

Sometimes the print job(s) get stuck in your printer while you are performing the printing work. In this case, you are required to cancel all the print jobs. In addition, make sure all the settings of the printer are correct. You can contact the printer brand's customer service or seek professional help to get rid of this issue. 

Reason 8: The Printer is Not Set as the Default Printer

offline issues in your printer

When a printer is not set as the default printer in the settings, it is common to face the online issue. To fix the issue in your device, choose your printer as the default printer from the settings. Also, verifying other settings of the printer is necessary. Plus, for technical assistance, contact our support agent via Call or Live Chat and get complete service in fixing your printer. 

Fix your pritner now

Frequently Asked Questions


Why is my printer saying offline when it's on?

Here are some possible reasons your printer would have to show an offline error. 

  • The printer driver is not up to date. 
  • You have not set your printer as your default printer. 
  • The printer configuration is not complete. 
  • The computer and printer are not connected to the same internet connection.  
  • Your printer plug is not attached to the power source thoroughly. 
  • Using the faulty or counterfeit printer driver. 

Why is the printer offline but connected to Wi-Fi?

There could be many situations where your printer shows offline, even if it is connected to Wi-Fi. The reason is that the printer is facing another issue. The issue can be related to drivers using outdated or faulty drivers. Similarly, printer settings, setup, and internet connection strength can also be the cause of getting offline errors in your printer. In order to fix the issue, you are required to take action accordingly or seek professional help. 


How do I fix my HP printer offline?

Here are some effective solutions to fix the printer offline issue. 

  • Unplug the printer cable from the wall outlet and then plug it in thoroughly. 
  • Update the driver of the printer. Also, uninstalling and reinstalling the driver is necessary. 
  • Set your printer as your default printer. 
  • Do the setup process of the printer once again. 
  • Make sure your printer and computer are connected to the same device. 
  • Apart from that, you can also take professional help to get proper assistance. 

Source:-8 Common Reasons Why Your Printer Says Offline Solutions


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