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A Comprehensive Guide To On-Demand Courier Delivery App Development

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The on-demand apps have indeed transformed customer convenience. The change was initiated by Uber and now it has stepped into different business verticals. Among many others, the courier delivery industry has also contributed to on-demand services.

When people are ordering almost everything through e-commerce sites, the need to facilitate timely delivery is the need of the hour. To meet these delivery needs, parcel or courier delivery apps having advanced features is a must.

Without any doubt, we can say that for any courier delivery firm to sustain and earn profits, a courier delivery solution can be the ideal solution to go with. This blog would help you know how to develop an on-demand courier delivery app, features, costs, etc.

What Are The Different Types of Courier Delivery Applications?

Before you plan for an on-demand service app development for your courier delivery business, you should learn the different types of courier applications and how do they function.

Well, a courier delivery service functions at 3 main levels and they are:

1. B2B- Business to Business


The main idea behind these apps is to restock goods from a big business to a retail business.

2. B2C – Business to Customer

These apps facilitate buying and selling between a customer and a business. When a customer places an order it is delivered by B2C right from the business location.

3. C2C – Customer to Customer

These apps connect one customer to many others from distinct locations. The C2C courier service allows customers to book a parcel using their app which in turn is picked and delivered by the C2C app to the location specified by the customer.

Types of On-Demand Courier Applications Based On Different Business Models

1. Package Tracking Apps

In this type of model, the entire data is gathered from several carriers and saved at one location in package tracking apps with a specific tracking ID. This tracking ID is different for every package.

Using the tracking ID and push notification feature, it becomes easy to track your package and get delivery updates. A single app is used to track the package and update the receiver and sender. For example, 17Track and Deliveries apps.

2. Postal & Courier Application

These apps connect B2B, B2C, and C2C. Here, when you book a package through the app, you will get a package id. Also, the receiver would get the details to track the package delivery. For example, Blue Dart, FedEx etc.

This model comprises more than one app to manage the services between the company, delivery agent, and courier delivery staff.

3. Uber-like Applications For Parcel Delivery

Here, customers can ask for a service from a particular business service listed on Uber-like on-demand applications. Once the order is accepted, a delivery agent will pick it up from the business location and deliver it to the customer. Some examples of such apps are Zomato, Roadie, GrubHub, etc

4. Branded Delivery & Integrated Services

In this model, several online stores integrate the feature to manage and track the orders on their app or website. It offers updates on live status, dispatch, estimated date of delivery, etc.

A lot of small local stores adopt this model to save the track delivery app development cost. It means they depend on 3rd party courier applications.

Advantages of Courier Delivery Application

1. Flawless Online Booking

With an on-demand courier delivery app, it becomes easy for the users to book parcels, feed in the destination, and other details related to the parcel. They can access the details about the charges for courier services etc.,

2. Warehouse Management

It is one of the main features of the on-demand courier delivery app. The app can help you trace the package location and also trace the warehouse location within a few clicks.

3. Reduced Paperwork

Maintaining parcel records through paperwork is a time-consuming task. Well, on-demand courier apps reduce the paperwork as the details are stored on the app itself.

Steps To Develop On-Demand Courier Delivery Application

Irrespective of the business model you select, building an on-demand courier delivery app can be a tedious task. To put everything right, you need to follow some crucial steps as given below:

1. Come up with ideas

Before you dive into on-demand service app development for your courier delivery business, the first step you need to take is to create the right roadmap with a vision to get the desired product. At this stage, you need to find the answers to a few questions like

  • Why do you want to build a courier delivery app?
  • What would be the scope of your app?
  • How to build an app?

2. Select The Right Business Model

Firstly, you need to choose the business model that best suits your app. You need to focus on whether you want either of these:

  • Postal service application
  • on-demand delivery of the application package
  • Retailer branded application delivery

Well, to choose the right option you need to look at different factors like resources available, audience preference, etc

3. Select The Right Features

While selecting the different features to be integrated into your app, you need to consider the development complexity, budget, etc., So, here are some features to be considered for 3 different panels in your app :

1. Customer App

  • Sign up using social media or a mobile number
  • Customer profile
  • Payment options
  • Courier tracking
  • Parcel cancellation
  • Rating & review

2. Driver App

  • Registration
  • Location/Navigation
  • Parcel details
  • Earning details
  • Customer feedback
  • Pickup and Parcel delivery tatus

3. Admin Panel

  • Dashboard
  • Driver management
  • Customer management
  • Feedbacks
  • Order tracking

4. Hire An Expert Courier Delivery App Development Company

When you plan to invest in white label courier app development, you can either build an app on your own provided you have enough experience in app development. Or you can hire expert courier delivery app development services to get end-to-end solutions. Check for the experience, expertise, price, reputation of the company you hire.

5. Start With Development Process

Well, the development process comprises of :

  • Frontend development
  • Backend development

When it comes to backend development it makes the features and buttons on your app functional. It makes features like registration, payment, and navigation work smoothly.

The front-end development focuses on UX wherein the UX is made user-friendly.

6. Test and Launch Your App

Once the development process is over, the app is tested through multiple tools to ensure your app is free of bugs and errors. Once the app is good to go, you can launch your app.

Before you launch the app, make sure you focus on the marketing of the app to boost customers' interest in your app.

Cost To Build an On-Demand Courier Delivery App

If you want to know the on-demand app development cost, you need to learn about the different factors that influence the cost. Here are some crucial factors that would help you get an estimated cost to build your app:

  • The mobile app development company you hire for app development and design
  • The platforms you wish to launch your app on for example Android, iOS, or both.
  • The post-launch maintenance and support you would need from the mobile app development services you avail.
  • The features you want to include in your courier delivery app
  • Whether you want to develop an MVP or a fully functional app?


Undoubtedly, courier delivery services have a bright future ahead in the market. These services are availed from regular customers to large-scale businesses. So, this is the best time to invest in on-demand courier delivery app development to earn profits in the long run. If you do not have app development experience, Apps On Demand can help you build your courier delivery service app with the necessary features. Our skilled developers will use the latest tech stacks to deliver a feature-packed and functional app that helps you get maximum ROI.

| Read Original Blog Here: On-Demand Courier Delivery App Development Company


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