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DrCatalyst provides you with the best quality medical transcription facility that can help your clinic grow towards definite success. Our remote medical assistant fills the gaps in your operational processes and workflows to improve the quality of your healthcare delivery for your patients. These remote transcriptionists can be hired for $11 to $15 on an hourly basis and this will surely save your 40% to 70% payroll costs annually. Therefore it is a value-based service for the clinicians.

Advantages of hiring virtual transcription agents

Our medical transcription service benefits you in several unique ways that can help your business grow.

  •         Payroll costs are reduced

Depending upon the number of remote medical assistants you appoint, you just have to pay only $11 to $15 per hour leading to a handsome amount of payroll cost reduction.

  •         Benefits of a professional remote team

If you get an account manager for your clinic, it will ensure attendance, proper training, and quality.

  •         Quality care assurance

Each employee receives QA training every month after joining a particular position.

  •         Suits of contracts

You can choose the term category according to your preference. There are provisions for 30 days and 90 days initial or 6 months and 12 months training modules.

Several reasons to consider our call center

  •         Inbound calls

We are your defense’s first line of service offering inbound calls that will free your onsite staff from burning out and getting tired. We handle the scheduling and rescheduling of the current patients, take messages, and also transfer them to exact extensions.

The health plans demand the voicemail TAT to be of around 30 to 90 minutes long. The voicemail operators from our side are dedicated to the tasks like evaluating the messages and keeping you compliant with the healthcare plans.

  •         Outbound calls

Allow our virtual medical assistants to call the patients and remind them regarding the appointments they have booked and also maintain the COVID protocols you have set. This ensures decreased no-shows.

We are here to conduct the survey calls and convert leads into patient footfall through website submission callbacks.

  •         HEDIS Protocols

Checking annual wellness and HEDIS measures and maintaining them can provide relief for the clinicians. You stay above 85% of national benchmarks as we go through patient charts and help with scheduling.

  •         Patient monitoring is done remotely

Many patients are suffering from chronic illnesses. They can be contacted through our remote outbound calls. They will be able to make inbound calls to us and text us. We respond and reply to them with extreme engagement while monitoring the patient vitals via wearable technology and other tools.

  •         A large amount of annual savings

We charge flat hourly rates varying from $11 to $15 allowing you to save a huge amount of $14000 or even more in annual payroll. This is why we are the best among the medical transcription service companies.

DrCatalyst focuses on reducing the tedious tasks of answering repetitive calls that can stress out the clinical staff. Our remote medical assistant helps you to aim towards the most necessary duty which is to provide better healthcare for the patients.

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