Customer Satisfaction Increases in 2020 as Mortgage Servicers Target a Better Customer Experience (

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The words “satisfaction” and “2020” do not always go well together. In fact, the mortgage servicer market had been bracing itself for bad news after serious homeowner anxiety in the early part of this year, stemming mainly from the coronavirus pandemic.


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Posted by Rudolph Hunt

LPORS is a loan payoff request software solution makes it easy for banks and credit unions to provide a digital self-service experience for loan payoff requests through seamless integration with mobile and online banking platforms. Clients simply select their target payoff date, and the platform calculates the approximate total payoff amount, factoring in the interest and fees required for payoff based on loan type.


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