Cash App being a payment application, it helps its customers to send and recieve money. Due to its very easy and user friendly interface it is easy for customers of all ages to use this application. The process of sending money differs from how and from where the customer is sending the money.
Customers has the option of sending money directly from their bank account/bank debit card or they can also send the money from the amount theynhave in their cash app wallet.
Steps to send money are :
Open Cash App,
By default it opens to the home screen from where the money is sent so,
Enter the amount,
Enter the e-mail id/phone number of the recipient,
Select the cash app name of the recipient.
Click pay at the top right.
Despite of such easy interface and steps to send money, sometimes customers tend to send money incorrectly. At the step of entering the information i.e. phone number/e-mail id/cash app name or cash tag id. In case the number is enter incorrectly by one digit in hurry or in case the customer’s screen is broken, it is misunderstood that they have sent or sending the money to the wrong person.
When the money is sent incorrectly, customer seek for its refund. One can get a refund if the transaction is pending i.e. not completed. Once the transaction is sent and completed its not possible to get the refund. But in case of pending or incomplete transaction the steps to get a refund are as follows :
Open Cash App,
Click on the clock i.e. transaction history,
Click on the pending transaction,
Click on the three dots on the top,
As soon as the customer go through this process, the money gets credited in the same mode of payment from which it was sent. This is how to get refund on cash app.