Dropbox is an excellent service but it can also cause many issues to users of Windows 10 operating system. Although there may be few solutions when the service gets annoying. There is one most annoying issue as your desktop client syncing stops. If you are facing it as well, then we will help you fix it:
How to Fix Dropbox not syncing on Windows 10
In this article, we have mentioned eight troubleshoot to fox the issue of Dropbox not syncing on Windows 10 operating system in easy and convenient methods:
- Turn off Antivirus
- Unlink Dropbox
- Checking you are connected with Internet
- Deleting cache of Dropbox
- Installing Dropbox from Microsoft Windows store
- Checking firewall and attach Dropbox in the exception list
- Run Application Troubleshooter
- Uninstall latest updates
1) Turn off Antivirus
An Antivirus program in your operating system can be harmful to another aspect of your operating system. It is known for conflicting with several Windows 10 features and third party program included Dropbox as well.
You need to stop your Antivirus program for some time and then check whether your Dropbox can sync or not. If you see the sync work correctly without having any issue when you turned off Antivirus, then you need to uninstall the Antivirus program and use Windows Defender.
2) Unlink Dropbox
Here are the steps on how to link and unlink your account:
- Launch the Dropbox.com and the sing in with your account.
- Tap on your name that appears on top of your screen or in the open pages menu of your account.
- Tap settings.
- Choose the Security button.
- In the device option, tap on the “X” that appears the name of your device to unlike.
After the above process, you need to check the issue is resolved. If not, then you can try another troubleshoot that is given below.
3) Checking you are connected with Internet
Obviously, this feature is performed with the help of the Internet, so you need to ensure that you are connected with the internet. Here you need to check that your internet properly works and your device is properly connected with your device. If you notice any issue with the Internet, then you need to fix it, or you can also inform your network provider.
4) Deleting cache of Dropbox
Here are the steps on how to Deleting cache of Dropbox:
- Launch the file Explorer.
- Visit the Dropbox folder and then go to a cache file folder. Alternatively, you can also use the command prompt search field.
- In the search field, you need to type “%HOMEPATH%Dropbox.dropbox.cache” and hit Enter.
- Choose all by tapping Ctrl + A.
- Here to needs to tap Delete and then hit confirm, to remove entire things from the folder.
Now you need to check the issue is resolved; if not, then you can try another troubleshoot that is given below.
5) Installing Dropbox from Microsoft Windows store
You are probably using the regular version Windows 32 version of your Dropbox, but there is also a UWP version. It is an excellent feature. Additionally, the UWP application works better in Windows 10, so you have nothing to lose.
6) Checking firewall and attach Dropbox in the exception list
Here are the steps on how to Checking firewall and attach Dropbox in the exception list:
- Visit search, type firewall, and then launch “Windows defender Firewall.”
- Visit to allow an application via the Windows Defender Firewall.
- Scroll down on the application list and locate Dropbox.
- Here you need to sure that “Private” and “Public.”
- Now you need to change your save and then restart your PC.
7) Run Application Troubleshooter
Here are the steps on how to Run Application Troubleshooter:
- Visit Settings.
- Move to “Updates and security.”
- Tap Troubleshooter.
- Tap the Windows Store application and select Run the Troubleshooter.
- Here you need to wait for the troubleshooter to complete the process.
- Now restart your computer.
8) Uninstall latest updates
Some time updates version also reason behind this issue, so you can uninstall the updates to fix this issue
- Here are the steps on how to uninstall the latest updates:
- Visit settings.
- Tap Updates and security.
- Hit Windows Updates
- Visit Update History and then tap on Uninstall updates.
- Here you need to find the latest updates of your PC, and then right-tap it to uninstall.
- Now you need to restart your PC.