A printer that does not recognize a new ink or toner cartridge is one of the most common problems owners experience when changing or replacing empty space, no matter what brand printer you have, and one that our customers often think about us Ask. This can mostly affect your printer when you replace a compatible, remunerated, generic or refilled ink cartridge and you can find a way to fix the issue. Read below why we explain why this happens and How to Bypass Hp Printer Cartridge Error.
First, try our 9 tips to help solve this problem, then if you need further help then we have tips for specific brands at the bottom of this guide.
What is a compatible cartridge For Hp?
A compatible cartridge is an ink cartridge that was not produced by the original manufacturer of your printer, but functions in exactly the same way as a branded product would.
Why Hp Printer Cartridge error occurred?
There may be occasions when after installing a new ink or toner cartridge in your printer, you may see a message on your printer such as:
- Your printer says that the printer is not toner compatible. ‘
- Your printer says that no printer cartridge is not detected, or that your printer cannot detect ink.
- The low or empty level of ink and toner that appears on your computer.
- An HP printer with the Cart HP cartridge off ‘or Protection cartridge protection enabled.]
- A message on your printer’s warning cartridge no cartridges installed ‘(or words to that effect).
- Flashing warning lights on your printer.
Here are the most common reasons why your printer is not recognizing a cartridge:
Internal memory reset needed:
When you install a new cartridge and reset its internal memory, it should ensure that it is displaying full ink and toner levels, etc. However, sometimes the printer just does not do this correctly and believes that there is no old, or no cartridge. , Is currently inserted instead.
Protective strips not removed:
If you do not remove the protective covers or plastic strips that are attached to a new cartridge when you first take it out of its packaging, the printer will fail to register the new cartridge and will cause problems. Take the cartridge out of your printer and make sure that all the strips, tabs, or plastic covers are removed before re-installing the cartridge.
Dirty / damaged contact chip data being read:
New ink or toner cartridges have multiple metal contacts that connect to the same metal contacts in the printer that allow them to communicate. Dirt or damage on the contacts inside the printer can prevent the contacts from connecting and prevent the printer from reading information on the chip.
HP cartridge protection is enabled:
Whenever you need to update the firmware, if you have an HP printer, an update can be installed ‘to enable cartridge protection’, then prevents these cartridges from working in another printer. Cartridge protection can also prevent compatibles from working in your machine. It can be closed. See how to fix HP cartridge on another printer.
Unlock Hp printer cartridge:
If your Hewlett-Packard printer does not have any Internet features, you can simply go to your printer settings, which can be located on your printer menu and you will see the option to enable HP cartridge protection. Just select the enable option and click Apply and save if necessary.
Incorrect consumable installed in a slot:
A rare occasion but it happens! Putting colored ink or toner cartridges in the wrong slot or buying the wrong cartridge model for your printer is a fairly easy mistake. Also, if a drum or fuser or other maintenance item was accidentally purchased instead of a toner cartridge and installed without a toner, the printer would not work and still needed a new cartridge.
Take all the cartridges out of the printer and check that they are in the correct color slot and that all necessary cartridges are present. If not, reinstall them and turn the printer off and switch back on to reset the system.
An Ink cartridge has not been inserted in its slot correctly:
There is also the possibility that an ink cartridge is not completely clicked on its designated slot and therefore the printer cannot detect the new ink cartridge and displays an error message. All you need to do is re-lift your cartridge cover and double-check each of the inserted cartridges to make sure they are clicked, then close the cover again and try once more.
In the case of toner, sometimes the toner may not sit correctly in the printer slot due to broken plastic parts. To fix this problem you will need to replace the toner.
Also Read:: Hp Printer Support phone number
A printer software update has rendered chip data useless or pasted it with an ’empty’ status
This is one of the main reasons for a compatible ink or toner not working in your printer. Modern printers are automatically connected to the Internet, but PC software or internal printer software (firmware) often needs to be updated at the request of the printer. These updates can often fix bugs but recently printer manufacturers have used the update to prevent compatible printers from working in your printer. Often, the cartridge is not compatible, or the recognized cartridge is not recognized, or like cartridges give a message like empty often.
The remanufactured ink chip can set an empty state for data which means you need to bypass the error. If you have a Hp printer.