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A loyalty program is a strategy in which companies offer rewards and benefits to customers for their purchases and frequent engagement with the brand. It helps businesses to deliver exceptional experiences to customers by incentivizing them with amazing rewards. The main goal of the loyalty program is to improve customer loyalty to drive repeat business. The different types of loyalty programs are briefly described below. 

Different types of loyalty programs

  • Paid loyalty programs

Paid loyalty program is a subscription or fee-based loyalty program under which customers have to pay a one-time or recurring fee to enjoy the company's premium benefits and rewards. The program is designed to enlighten the quality customers of your business by delivering premium rewards under an upfront payment model. 

The premium benefits and rewards make customers feel valued and it helps businesses connect with their customers. 

  • Lifestyle loyalty program

Lifestyle loyalty programs reward customers for their positive lifestyle choices or as an encouragement for their empathetic behavior. It is the best way to connect and engage with your customers beyond the purchasing journey. Recognizing customers' valuable behavior like sustainable practices, donations, and eco-friendly choices can help businesses build brand advocacy.

  • Influencer/referral loyalty program

Influencer/referral loyalty programs leverage customers to promote products and services among their friends and family and other connections. People trust the recommendation of products by their friends, family, and authentic influencers. Influencer/referral loyalty rewards customers for inviting other customers to make purchases of products and services of the company. Customers or influencers can get more and more rewards by inviting more customers to the business, thereby helping organizations drive more sales and improve profitability. 

Loyalty programs are the most effective strategy to drive repeat customers to your business, as well as to establish positive relationships with customers and brand loyalty.

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