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Digital transformation has become part of the fourth and most recent industrial revolution. Although many industries have made great progress in the digital transformation, the chemical industry has been in a backward rather than leading position. However, in order to remain competitive and explore new opportunities, many chemical companies are using digital technology to achieve more intelligent manufacturing, stronger customer relationship and faster innovation. The forefront of digital transformation is companies that no longer sell chemicals; they solve customers' problems by providing customers with improved services and customized special chemicals through new business models.

Take the next step

On the chessboard of the global chemical industry, leaders are well aware of the potential of digital technology, but many are still moving cautiously and selectively towards real change. Chemistry 4.0 strives to digitize and transform every element in the value chain, but new technologies are often limited to point solutions or upgrades to existing systems and processes. In many cases, innovation is hindered by a vicious circle: the lack of a digital plan budget means less resources and skills, which in turn leads to less digital achievements, proving that more digital investment budgets are needed in the future.

The way out of this dilemma starts with the customer.

Consumer oriented innovation

Today's customers know what they want, and they want it now. That's why the growth and volatility of customer demand can help start the innovation of manufacturers and the chemical companies that supply them.

Digitalization enables enterprises to provide end customer solutions and new services by adjusting business models. To do this, it is essential to understand the customers and their needs.

Demand modeling analysis can combine internal and external elements such as market trends, seasonal demand profiles, and order history by product and account. Demand collaboration integrates demand and forecast data from multiple sources into a web-based platform, which helps to better support promotion plan, forecast and monitor customer demand.

Improving customer prediction and understanding can improve connectivity, increase customer proximity and enhance customer loyalty. By providing manufacturers with tools and platforms for their value chain and needs, chemical companies can successfully integrate into customers' business in the long run and further deepen their understanding of customers.

Step conversion

Chemistry 4.0 is imperative. The question is where to go next. Leading companies are adjusting their business models to deliver tangible customer outcomes rather than selling increasingly commoditized chemicals. Digital technology changes the era of the industry, which will inevitably bring a dynamic environment full of unexpected challenges and subversion. However, the chemical industry must carry out the process of digital transformation and chemical 4.0. Their own. This is the only way to ensure sustainable, rapid and economically viable development.

According to the company's requirements, the conversion process should be accompanied by the following steps:

Analyze and optimize previous digital plans

Develop new and personalized products and services

Create technology platforms available to suppliers, customers and other partners to develop new products and services

Build network ecosystem and form dynamic value chain

Get support and support all stakeholders to participate in the digital transformation plan.

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