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More restaurants are venturing into the digital space to keep their business running amidst the coronavirus pandemic. With customers not opting to go for physical dine-in in the restaurants, it is best to offer online food delivery services to the users. Hence, Enterprise Restaurant Software is essential to keep a real-time track of the daily operations.

What Does A Restaurant Management System Imply?

  • It streamlines all the tasks in the restaurant by taking care of orders, food preparation, bill settlement, responding to customers’ queries as part of CRM, inventory management, handing table reservations, marketing, and implementing loyalty programs in an organized manner.
  • The Enterprise restaurant management software can be integrated with any type or size of the restaurant and also accommodate various third-party tools using APIs.
  • Both the front end and the backend have a real-time view of the business operations of a restaurant. 
  • The restaurant management software can be obtained via perpetual licensing by paying a large upfront fee or through a subscription licensing that has a low monthly or yearly fee. 
  • It can be easily deployed on the cloud and is backed by institutional-grade security measures. The restaurant management system works well on any device and operating platform. 
  • It is apt for usage by standalone restaurants, multi-chain restaurants, big hotels, bars, ice cream parlors, food trucks, cloud kitchens, pubs, and coffee shops. 
  • The benefits include a decrease in the order processing time, automation of all the tasks resulting in lesser overhead costs, prevention of frauds and scams, and a better user experience through digitization and minimum human intervention.
  • All the details of the customers like their favourite dishes and the number of visits they make per week or month will be made available accurately. This will facilitate the restaurant to provide the best dining experience to the users. 

What Are The Various Components Of A Restaurant Delivery App?

Tools for the customer – He/She can use it for online ordering of food, reserve tables in restaurants that have an in-store pickup of orders, track the status of their orders on a real-time basis, and stay in constant touch with the delivery personnel till they deliver the order to their doorstep. 

Facilities for the restaurant – Financial management is taken care of through instant billing and invoicing of all the orders processed by the restaurant. Periodic reports will also be generated to know the progress made in the business. 

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