Updating and installing a software or program helps to remove various viruses and harmful bugs, but some users reported various issues like ALPS error. It occurs just after updating their system's OS on Windows 10. The issue surrounds mouse pointer, keyboard, or trackpad fails to respond with flashing black display on PC. In this case. The system shows a black screen for a couple of minutes, and after that system's display will show the Sign-in screen.
Once you log into after black screen, you will find that your mouse fails to respond along-with keyboard and trackpad. You will be allowed to use an external mouse and some personalized tabs.
The device might flash the “Alps_Set MouseMonitor” error multiple times on Windows 10. In this case, users think that there is no any option instead of accepting this error code. However, there are various ways to troubleshoot and overcome this issue.
Fixing Issue by Troubleshooting Devices and Hardware
Pursue the given instructions to fix this ALPS issue:
- First of all, tap Window logo and “R” keys simultaneously to expand the Run dialog box.
- Then, you have to enter “Control” into the provided field, followed by the Enter key. This action will expand the “Control Panel” on your system's display.
- Once the control panel expands on your system, then look for the troubleshoot related option and tap on it.
- Next, hit the button “View All” by navigating the left-hand side section.
- At last, it is recommended to apply the troubleshooting program for devices and hardware by tapping it.
- Then follow the on-screen indications that appear on your display.
Removing Touchpad and Keyboard Drivers
Sometimes removing drivers related to keyboard and touchpad resolves this “Alps _ SetMouseMonitor.”
- First and foremost, tap Window logo and X keys at one go and then tap the “Device Manager” option from the available list.
- When you see the Device Manager windows on your screen, then apply double click on the option “Keyboards” to launch its related options.
- Look for the keyboard driver that is displaying on your device and then hit the option “Uninstall Device.”
Note: Apply the same procedure for the driver “Touchpad” situated inside the section “Mice and Other Pointing Devices.”
- Once the above procedures complete, then reboot your device. After performing this action, your system will automatically install the relevant drivers.
- Finally, make sure that the issue is properly gone from your device.
Upgrading BIOS Related to your Device
If you are still facing the same issues, then it is recommended to upgrade your system's BIOS. To do this, follow these instructions:
- First of all, it is advised to make sure which BIOS edition is running or compatible with your system.
- Then, visit the genuine website of a product manufacturing company and download the updated version.
Note: Don't install a corrupt or outdated version of BIOS, as this may corrupt your system data.
Draining Battery Power
A number of users troubleshoot this issue by draining your device battery. To do this, you have to run your laptop as much as it goes to shut down.
- Then wait for some time and restart your device by plug the power cord to the power plug.
- Once you have charged your device, then check that the particular issue has gone or not.
- In case you are facing a similar issue, then it is recommended to restore the older edition of your Windows 10.
Ashley Miller is a Mcafee product expert and has been working in the technology industry since 2002. As a technical expert, she has written technical blogs, manuals, white papers, and reviews for many websites such as mcafee.com/activate.
