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Whenever QuickBooks fails to establish communication with the bank or financial institution, you may end up with QuickBooks Error Code OLSU 1013. It mainly takes place while using an inactive bank account for Online banking in the application. However, several reasons can evoke OLSU 1013 errors in QuickBooks online banking. Due to all these, you will not be able to download your bank transactions in QuickBooks. This blog will help you get aware of the possible reasons and some of the effective resolution methods.

Are you stuck with QuickBooks online error OLSU 1013? Give us a call on our helpline number 855-948-3651 and talk to one of our dedicated experts.

What Are the Possible Reasons Behind QuickBooks Bank Feed Error OLSU-1013?

You may end up with the QuickBooks error code OLSU 1013 due to the following reasons:

  • Error OLSU 1013occurs when you use an outdated version of the QuickBooks application.

  • You might have entered an incorrect user ID or password while logging in to QuickBooks.

  • An unsupported version of the Internet Explorer can evoke error QuickBooks direct connect error OLSU-1013.

  • Bank’s server is under maintenance while trying to communicate with it.

  • You might not have a stable Internet connection.

  • Outdated Banking institution Directory.

  • You might not be using the Express or Side by Side Mode.

How To Eliminate QuickBooks Error Message OLSU 1013?

Here, we have mentioned some of the effective resolution methods that can help you fix QuickBooks error code OLSU 1013:

Solution 1: Rectify Your Internet Explorer Settings

Correct your internet setting by following the below-mentioned steps:

  • Open Internet Explorer and click on the Gear icon.

  • Now, go to the advanced tab from the Internet Options.

  • After that, you have to uncheck the box for USE TLS 1.0 under the Security section.

  • To proceed, checkmark the box for USE TLS 1.2 to enable TLS 1.2 protocol and click on Apply followed by OK.

  • At last, restart your system to check if the QB error OLSU 1013 persists or not. If it does, you can proceed to the next troubleshooting procedure.

Solution 2: Make QuickBooks to Use Express Mode

  • Open QuickBooks and click on Preferences from the Edit tab.

  • Now, search and click on Checking from the left side of the dashboard.

  • Select Company Preferences followed by Express Mode from the Bank Feed window.

  • Lastly, click on OK to apply the changes.

If QuickBooks error code OLSU 1013 still occurs, follow the next troubleshooting procedure. 

Solution 3: Delete All Accounts Having Online Services

To fix the QuickBooks online banking error OLSU-1013, you need to deactivate all the accounts having online services in order to set them up for the bank feeds. For this, you may follow the below-given steps:

  • Checkmark the box next to “include inactive” from the Charts of Accounts window.

  • Now, deactivate the bank feeds for the inactive account.

  • After that, you have to close and re-open the file.

  • In the end, set up each account for the Bank Feeds.

Get Expert Assistance!

We hope the troubleshooting methods mentioned in this blog would have helped you fix QuickBooks error code OLSU 1013 without any hassle. If you are stuck and need expert’s assistance, we suggest you give us a call on our Toll-Free Number 855-948-3651.

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