When you need medical records we take the assignment with serious urgency. Our SLAs are designed to get the request out in as little as 4 business hours. Followup calls in as little as 8 business hours. Our followup policy is designed to give providers time to respond but we take provider commitments seriously. If a provider indicates that records will be ready in 7 days you can be sure we will follow up in exactly 7 days and exactly the way their policy states. With more than a decade of experience retrieving medical records for a broad variety of use cases we are decisive, determined and assertive about getting the records to you as soon as possible. Our rush SLAs are designed to keep administrative time to handle requests to less than 24 hrs.
We do medical record retrieval for:
1)Law firms
2)Life insurance companies
3)pharmaceutical research
4)HEDIS Audit support
5)For patients
