Online food ordering has been one of the prime reasons for growth in the restaurant industry. Online food ordering system and its potential increase more customer engagement and yield reliable growth. Using a smartphone or computer customers can access a restaurant’s menu online, find out the food customer needed, and place an order. Many restaurants provide two types of delivery options such as “delivery” and “pickup”. In recent years, the increased use of mobile devices helps restaurants to get more orders online. The online food ordering system is beneficial for both restaurants and customers. In online food ordering, the customer needs a better platform to order food online. According to the National Restaurant Association, 63% of customers interact with restaurants through technology. Through online food ordering, restaurant owners can get more customers, improve productivity, and also improve customer holding. Using a restaurant food ordering system restaurant owners can reduce manpower to take orders and also reduce the order errors. Shipdone is one of the main online food ordering systems across the USA. Customers can order their favorite food through their mobile app or the web.
