Over the years, the demand for financial services outsourcing has dominated the market a lot. It has emerged as a major need for the banking and financial industry, regardless of its size and type.
Now, when it comes to outsourcing financial services, the very first thing that hits the mind is the KPO services. KPO or knowledge process outsourcing is an extended approach that involves a comprehensive range of KPO services. Though people often get confused with KPO and BPO and thus used interchangeably, they are two different and separate sets of approaches.
In this article, let us focus more on the assorted varieties of KPO. These are the tasks performed by the KPO agents to turn the business cohesive.
Top 4 KPO services you must include in your financial services outsourcing
Legal services: Here, the legal workers need to have proper knowledge of industry culture and laws so as to perform legal and paralegal services. In this process, the agents save contacts, research on memorandum, patent prosecution, review litigation, and transactional documents. Agents with a degree in law are much efficient in handling all legal tasks and research work based on this.
Financial services: The banking and financial services outsourcing involves tasks such as analytical research on financial matters, preparing payroll of the employees, profit and loss analysis, stock process tracking, insurance policies consulting, and so on. The agents have a proper degree in finance and account with sufficient knowledge regarding finance and investment.
Medical services: KPO medical services are outsourced to the workers who are proficient in managing medical researches. They are efficient in performing oncology testing, genetic profiling, allergy testing, and so on. Having a medical degree makes the workers much more specialized in delivering authentic services.
Engineering design and research services: Engineering service outsourcing involves tons of tasks. For example, outsourcing engineering design activities, production, and maintenance, etc. The workers handling the tasks are well-equipped with engineering knowledge of CAD/CAM applications, drafting, modeling, and other advanced engineering methods. Various sectors that demand engineering service outsourcing are automotive, aerospace, telecom, construction, utility, and much more.
Conclusion
Are you ready to have financial services outsourcing? Don’t forget to include KPO services in the list. The better you can outsource the process, the better you can gain from it. That’s the secret of this service!
