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There exist many well-reputed SSL certificate authorities in the market, such as Comodo to name one. People seek cheap Comodo SSL certificates because Comodo Security Solutions is a reputable cybersecurity company. There also exist several non-branded and non-famous SSL certificate vendors in the market. Doing business with a non-branded and no-name company is risky, especially if it has started to sell the product only recently. Keep reading for the other factors that you should consider when selecting the certificate authority.

The Certificate Validity

The company that offers you the SSL service has to possess a valid certificate. Many companies trade every international SSL certificate brand’s products, so singling out a brand for your need is difficult. Anyhow, you should opt for a genuine CA (certificate authority) instead of an SSL startup that lacks a valid certificate.

Acknowledgement, Longevity And Experience

Be sure that every popular browser, operating system, every other program, and each device recognizes your certificate authority. It is important to embed that CA in well-known browsers and OSs for it to be recognized, plus to avoid any other problem emerging down the road. The CA’s longevity is crucial during selection since the longer it has been operating, the better it can serve users.

The experience and the effective reputation of that CA will aid in building trust among customers. The company’s expert recommendations can aid you in narrowing down the form of SSL that best suits your website.

Imagine that you have more business than one, and that you want to protect sub-domains and domains of every level. In this situation, an experienced certificate authority will be capable of guiding you to choose multi-domain secure socket layer certificates.

Legitimate Email ID

It is dangerous to select an SSL CA that has just a single virtual business office address. You might have realized that these offices often close down in the middle of the night, after deceiving customers financially.

A fine option would be a provider of the certificate, which possesses a genuine email address that can be verified and be traced back to its online users.

Customer Support

Nearly every CA promises to offer real-time, around the clock customer support through email, chat, or telephone. During emergencies, the last thing you want would be to notice that your certificate authority does not have staff on hand to take your calls or respond to emails immediately. Even real-time chats could go unattended. Therefore, you must check how the company handles the 24/7 schedule according to time zones. Check with existing customers of that CA, or send a test email, to ascertain the company’s claim regarding customer support.

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