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The patients are anxious about receiving healthcare facilities. As none of them could visit the clinics and hospitals, healthcare providers like ConnectCenter came up with a solution. The solution was to provide medical facilities electronically and virtually. It seemed impossible in the beginning, but it helped the patients in receiving a lot of medical care facilities.

Software developers at ConnectCenter started developing apps that help the patients to connect with the doctors through mobile phones and tablets. This process of receiving healthcare facilities through apps is known as telemedicine. These apps provide various features like online appointment booking, virtual consultation, remote patient monitoring services, and devices, e-prescriptions, etc.,

What is a Patient Web Portal? 

One such feature is the patient web portal or clinical web portal. As the name suggests that this feature was developed for the patient and provides the necessary functions to manage their health-related issues. For many of you, telemedicine may sound like a whole new thing. But those who know what it is, may be curious to know about the uses and benefits of the patient web portal. This post will introduce the meaning, features, and benefits of clinical web portals.

At ConnectCenter developers have built apps with patient web portals. These patient web portals are online platforms that enable patients to manage and evaluate their personal health-related information. These portals are accessible 24 hours a day and 7 days a week. This feature of telemedicine apps is used to store the medical information of the patient. Doctors can also view their patients’ medical journeys through this portal.

How does a patient web portal work?

Registering and maintaining a clinical web portal is not a difficult task, especially when it is developed by ConnectCenter.  All the patient has to do is log in to the telemedicine apps through their mobile phones and tablets. Then, make their profile filling all the personal as well as health-related details. If there are any reports or prescriptions from the previous doctor they can upload them too. This helps the new doctor in reviewing their medical reports and gaining more knowledge of their health condition.

Patient web portals are not accessible by all. Only the patient or his family members can have access to his portal. This is because the clinical web portals have login IDs and passwords which only the patient knows. It depends on the patient with whom he wants to share this information. It helps the patient’s family members and his doctor to keep track of the patient’s health condition as well.

Features of a Patient Web Portal

  • Improved Patient Communication: Earlier, patients need to accomplish tasks like booking online appointments or requesting prescriptions through phone calls. If there is a network issue, then, there would be a delay in the process. The patients visit the clinic even after the appointment doctor cancels the appointment. The reason is that they are not updated at the right time. But with the patient portal, the patients can make appointments in a few clicks. The doctors can also tell them about the appointment cancellation in case there’s an emergency.
  • Streamline Patient Registration and Administrative Tasks:
    Patients can register themselves easily into the clinical web portal. They will need to fill out the form electronically before scheduling the appointment. This makes the work more efficient for doctors and patients. This means that the hospitals and clinics don’t need staff like receptionists to attend calls for appointments. The patients can manage everything on their own and the staff can concentrate on other important tasks. The form is easy to fill out as it guides you while filling it.
  • Better Patient Care:
    The staff can now concentrate on providing care to other patients who need emergent care. Standard care can be provided to patients with chronic illnesses rather than just recording and planning what care can be provided to them.
  • Better Patient-Physician Relationships:
    Patient web portals provide the patients to get access to their physicians 24*7. It enables them to ask questions, and request for refiling of the prescriptions. It also enables the doctors to review their patient’s reports. Thus, resulting in a stronger relationship between the patient and the doctor.
  •  Improve Clinical Outcomes: With 24*7 access to health care, patients can recover from their illnesses soon. Thus, enhancing the clinical outcomes.



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