Did you finalize your tickets with Avianca Airlines and now have to cancel them because of the eleventh-hour situation? If this is the case, then you must be wondering about the refund amount, how to request it, and various other questions that must be on your mind. Well, no need for it anymore. Find detailed information about the refund at Avianca Airlines and get the amount without any hassles. Continue reading!
What is Avianca refund policy?
It is no big deal to cancel the Avianca Airlines Booking and get a refund. However, the refund policy laid down by this airline is according to the destination you are at.
The points below explain the refund policy of this airline-
- First and foremost, in order to get a refund, the ticket should be bought at least seven days prior to the departure date.
- Furthermore, only those tickets that were canceled at least 24 hours after the issue date are eligible for a refund.
- Individuals who cancel the tickets within 24 hours do not pay any cancellation charges and will get the full amount as a refund.
- Moreover, one can request for a refund either through the official website or by speaking to the travel team on call.
Under what conditions can I get a refund of my ticket?
At times, one has to cancel their travel plans, and that's when they ask for a refund. There are some situations for which the airline refunds the ticket amount. The travelers can proceed to request a refund under the following conditions-
- In case of any serious health issue, death of a family member or any close one, and medical incapacity.
- In case travelers change their plans or have some issues with the flight.
How can I ask for a refund of my ticket?
The flyers can request for a refund via the official website in no time. In case your travel plans have changed and you need to request a refund for your booking, then follow these steps in the same order-
- Go to Avianca Airlines' changes and refund page.
- Scroll down, and you will see the heading “Do you need to request a refund?”.
- Under this, the tab” Request now” is available. Tap on it.
- A new page will appear where you need to enter the following information-
Reservation code OR ticket number, last name, ticket payment method, and type of reimbursement.
- Finally, click on “Continue”.
- Once all these steps are followed, one will be able to request a refund.
How to check the refund status?
Checking the refund status at Avianca Airlines is no big deal. Furthermore, the online method makes it even easier to check the status.
- Firstly, fill in your details in the refund inquiry on the official website.
- In this step, you will be able to see the status of your refund.
Note- Those who are willing to know about the Avianca Airlines seat Selection policy must head to the official website to find detailed information on the same.
Is it possible to get a refund on a non-refundable ticket?
A lot of travelers buy the non-refundable airline ticket and later question if they can get a refund for it. Well, with this type of ticket, getting a refund isn't possible. However, flyers can change their travel date and reschedule their flight. In this case, only some change fee will be charged by the airline.
