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Account-based everything, also known as ABE/ABX, is a tactic that allows the customer success, sales, and marketing teams to work together on high-value accounts. By focusing on target accounts, this strategy improves team alignment, personalizes engagement, and maximizes return on investment. As a result, stronger client relationships are fostered and revenue growth is encouraged.
Think of ABE as a more advanced and all-encompassing version of ABM, where the business aims for a smooth transition throughout the whole sales cycle. Every interaction with a customer is an opportunity to explain why your product is the best fit for their needs, and this is the fundamental idea at the core of ABE.