Have you heard about portals? They have been ruling and evolving for a long time. Businesses opt for it due to its dynamic features like self-service, data security, etc. But the search for the right tool is challenging.
If you, too, are looking for a solution to automate your customer service and enhance the overall experience, then Dynamics 365 portal is for you. In this blog, I have written all the details you need to know about Dynamics 365 portals. Let’s start with the basics:
What is the Dynamics 365 Portal?
Portals are basically websites that provide a tailored experience to your customers, partners, and employees.
Dynamics 365 portal directly syncs all the information from the CRM so that you don’t have to re-enter all the data.
With Dynamics portals, you can enable easy sign-in, self-service, payment gateway, and much more for your customers. You can:
- Allow customers to help themselves find solutions to their queries through the self-service sector
- Enable smooth communication and collaboration among business partners
- Increase your employees’ productivity, and more.
Original Source: https://www.crmjetty.com/blog/dynamics-365-portal-types-benefits/
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