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QuickBooks desktop payroll service comprises of initial payroll setup, processing and paychecks, printing paychecks, making and filing tax payments etc. To work effectively, users need to update payroll and QuickBooks. Sometimes, while downloading the update, the user gets QuickBooks payroll update error 15222. Unable to update QuickBooks error 15222 usually occurs due to incorrect internet explorer settings. This article will brief you on how to fix update error 15222, its causes and solutions, so read carefully until the end.

If you are fed up with QuickBooks error 15222 and want an instant solution for it, then call us on our toll-free number (1.800.579.9430) and talk to certified QuickBooks expert’s team

What leads to QuickBooks error 15222?

There are several reasons behind the error. Have a look at some of them listed below:

  • Antispyware, anti-adware and antimalware block the update assuming it as a threat.
  • Internet Explorer is not set as the default browser.
  • The digital signature feature of Internet Explorer is not working.
  • Network issues while installing the update.
  • QuickBooks payroll subscription is no longer active.

Let us walk you through the troubleshooting procedure to resolve the issue.

Best Possible Solutions to Resolve QuickBooks Error 15222

Check out the troubleshooting steps given below in order to fix the error:

Solution 1. Install Digital Signature all over again

  • Close QuickBooks Desktop.
  • Search for QBW32.exe file in Windows. Its location is C:Program FilesIntuitQuickBooks.
  • Right-click the QBW32.exe file, and choose Properties.
  • Click the Digital Signature tab.
  • Select Intuit, Inc. from the signature list.
  • Click Details.
  • From the Digital Signature Details window, click View Certificate.
  • Next, go to the Certificate window and click Install Certificate.
  • Click Next and then Finish.
  • Restart the computer and reopen QuickBooks.
  • Try to download the update again.

If you still get the error, go to the next solution.

Solution 2. Set Internet Explorer as the default browser

Follow these steps to set internet explorer as the default browser:

  • Open Internet Explorer.
  • Go to the Tools menu.
  • Select Internet Options.
  • Click the Programs tab.
  • Under Default Web Browser, click the Make Default button.
  • Click OK.

If the error persists, proceed to the next solution.

Solution 3. Update QuickBooks

Download the most recent QuickBooks desktop update using the steps given below:

  • Exit QuickBooks desktop.
  • Open the Windows Start menu.
  • Look for QuickBooks Desktop and right-click on its icon.
  • Choose the Run as administrator option.
  • When the No Company Open screen appears, go to the Help menu and click Update QuickBooks Desktop.
  • Go to the Options tab.
  • Click Mark All and then Save.
  • Move to the Update Now tab and mark the Reset Update checkbox.
  • To start the download, click on Get Updates.
  • Reopen QuickBooks Desktop after installation completes. 
  • Click Yes to start the installation.
  • Restart your computer.

Solution 4. Check QuickBooks payroll service key

  • Open QuickBooks.
  • Select Employees, then My Payroll Service.
  • Choose Manage Service Key.
  • Click on the Edit menu and then verify the service key is correct.
  • Click Next, then Finish. 

If the error doesn’t fix, try the next solution.

Solution 5. Run Quick Fix my Program

Download and install QuickBooks Tool Hub on your workstation to use the tool:

  • Close the QuickBooks desktop application.
  • Download the latest version of the QuickBooks Tool Hub.
  • Move to Downloads and open the QuickBooksToolHub.exe file you downloaded.
  • Follow the on-screen steps to install the application and agree to the terms and conditions.
  • Once the install completes, the QuickBooks Tool Hub icon will appear on the desktop.

Run Quick Fix my Program

  • Open the tool hub by double-clicking on its icon.
  • Inside the tool hub, click Company File Issues.
  • Click Quick Fix my File and then OK.
  • Reopen QuickBooks.

That’s all about QuickBooks error 15222. We hope you find the article informative and helpful in resolving the problem. If the error persists, get assistance from the QuickBooks technical support team by calling us on our customer care number (1.800.579.9430).

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