Data Damage in QuickBooks is a common issue that many users often face. Errors related to data may appear anytime – while opening a file, closing a file, or making changes. This article will tell you about the QuickBooks company file data damages, its cause and some of the most credible solutions. So, without any further adieu, let's learn how to fix the QuickBooks company file data damages.
In case, for any reason, you are unable to perform the troubleshooting methods provided in this article, you can contact our QuickBooks Experts.
Most Common Conditions that Cause Data Damage in QuickBooks
- Virus or malware attack impacting the hard drive on which the database is stored.
- The data file size is larger than its maximum limit.
- A sudden power surge or drop damaged the hard drive.
- The computer lacks one or more resources from RAM, virtual memory, network interface cards, routers, and network cables.
- An improper shut down causing QuickBooks company file data damage.
Solution for fixing QuickBooks Desktop company file
Method 1: Repair your company file using the Rebuild Data tool
The Rebuild Data tool is a built-in QuickBooks tool and automatically fixes minor company file data issues.
- Go to the File menu, hover your cursor over Utilities and select Rebuild Data.
- Select OK on the QuickBooks Information window and follow the on-screen steps to save a backup.
- Wait until the tool repairs your file (It may take some time and QuickBooks, in the meanwhile, may seem stuck, but if you can move your mouse, the tool is working).
- Press OK and go back to the File menu.
- Hover the cursor over Utilities and select Verify Data.
- Let the tool check your file for data issues.
Continue using the company file if the tool spots no issues and there is no data damage. In case any issues with your company file are diagnosed, select Rebuild Now. Contact a QuickBooks expert If data issues reappear after rebuilding your company file or the process takes more than two hours.
Method 2: Repair your company file using QuickBooks File Doctor
If the data damage issues exist even after using the Rebuild Data tool, use the QuickBooks File Doctor to fix your company file.
Method 3: Repair the company file manually by rebuilding the data
In case you are comfortable in fixing the data damage error manually, troubleshoot it from the Verify Results window. Do remember to create a back-up of the company file. The steps to fix the issue manually are:
- Go to the File menu and move on to the Utilities tab.
- Select verify data.
- Let the tool check the company file for any data issues.
- Click on Expand All tab to see the errors from the verify results screen.
- Select “See Online Article” and follow the steps to fix the issue.
In case you are unable to fix the Data Damage in your QuickBooks Desktop company file using the solutions provided in this article, contact our 24×7 QuickBooks support team at 1-800-761-1787 and we'll be happy to help you repair your company file.
