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Despite being the most used accounting software and also despite being the most easy and convenient to use software, QuickBooks encounters several errors. Some of the errors arise due to update failure of the QuickBooks. One of such errors is QuickBooks Error 12038. QuickBooks error 12038 is usually encountered while updating the software and the reason for occurrence of QB error code 12038 is wrong date and time.

What is QuickBooks Error 12038?

Error 12038 generally appears while updating QuickBooks desktop to the latest release. It appears with a message “Failed to download the update”. If you see any of the QuickBooks update errors, call QuickBooks enterprises support at +1-888-485-0289.

What are the causes of QuickBooks Error 12038?

  • The date and time might be incorrect in your system.
  • The internet connection settings may not be set correctly.
  • Your system might be having more than one version of QuickBooks. 

Things to keep in mind before proceeding to fix QBooks Error 12038:
You should first create a backup of your company file before you proceed to resolve QB Error 12038.

 You can create a backup by following the below mentioned steps:

  • Go to your QuickBooks and reach the File menu.
  • In the file menu, click the tab of ‘Backup company’ and then reach ‘Create local backup’.
  • After this you need to follow the onscreen steps to create a backup of your company file.

What are the ways to fix QuickBooks error 12038?

To combat Error 12038, you can try the below mentioned troubleshooting: 

  • Solution 1:checking date and time
  • Solution 2: Checking your internet connection.
  • Solution 3: Checking firewall and application settings.

Hopefully, the resolutions provided above have helped you in fixing QuickBooks Error 12038. But, if the error 12038 still persists and you are not able to fix it, you can reach out to QuickBooks enterprises support number +1-888-485-0289..

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