When you play any Netflix content on streaming devices such as Roku, Amazon Fire Stick, or Roku Streaming Stick, you may face an ‘HDCP unauthorized, Content Disabled’ error. It is due to the hardware issue wherever the device can’t play secured content. So, if you are facing this error, here are a couple of fixes given below.
Run Power Cycle to Netflix Error
If you are unable to run the power cycle on your device, then pursue the entire on-screen directions provided below:
- Firstly, detach the Amazon Firestick through the TV with the source of power.
- Then allow the device to idle for a moment.
- Optionally, you can also switch on and off the TV.
- You should connect the TV again.
- After that, switch on the devices through the remote of the device.
- Now, launch Netflix and look for any improvements.
Check for HDCP Problems to Netflix Error
If you are unable to check for HDCP problems, then pursue the entire on-screen directions provided below:
- Don’t forget to use an HDMI cord and look for any loose connection.
- After that, check the device to link correctly to the TV.
- You should attempt reversing the HDMI cord then connect again.
- In case the TV has several HDMI ports, attempt attaching to another HDMI port.
- If you are using several TV’s tries attaching the device to a different Tv through HDMI.
- If the device works correctly, then the problem can be with the TV’s HDMI port.
- Now, if the device doesn’t work on both TVs, attempt modifying the HDMI cord.
Turn off Auto-Adjust Display Refresh Rate to Netflix Error
If you are unable to turn off the Auto-Adjust display refresh rate, then please pursue the entire on-screen directions provided below:
- Hold the Home key on the remote of Roku.
- After that, click on the Settings button.
- You should click on the System then choose the ‘Advanced System Settings,’
- Go to the ‘Auto-Adjust Display Refresh Rate’ and click on it.
- In case the toggle is already set to Enable, then click on it to disable it.
- Now, shut the Settings screen, then look for any improvements.
Setup the Samsung TV for HDR to Netflix Error
If you are unable to set up the Samsung TV for HDR, then pursue the entire on-screen directions provided below:
- The users keen to set up the Samsung Tv for HDR; can determine to follow the directions given below.
- Hold the button of the Menu on the remote.
- After that, reach the Picture option and choose the Picture Options.
- You should click on the ‘HDMI UHD Color.’
- Now, adjust it to ‘On’ then reboot the TV.
Setup the LG TV for HDR to Netflix Error
If you are unable to set up the LG TV for HDR, then pursue the entire on-screen directions provided below:
- Hold the Home key and choose the HDMI option.
- Then reach the Settings option and select the Advanced button.
- You should click on the Picture.
- After that, switch the toggle of ‘HDMI Ultra DEEP COLOR’ to enable it.
- Now, reboot the TV.
Setup the Sony TV for HDR to Netflix Error
If you are unable to set up the Sony TV for HDR, then pursue the entire on-screen directions provided below:
- Go to the remote and hold the Home key.
- After that, select the Settings option.
- Then choose the ‘External Inputs’ option.
- Reach the ‘HDMI Signal Format’ option.
- You should click on the HDMI option then select the Enhance Mode option.
- Now, the TV will restart automatically.
There may be several reasons behind the Netflix HDCP unauthorized, content disabled error. Try following the steps given above to fix the issue.
Read Official Blog Post – Fixed: Netflix HDCP Unauthorized, Content Disabled’ Error
