Restaurant owners hoping to improve your sales, customer loyalty, and retention rate or you’re an entrepreneur investing in your next big project of online food ordering service – the above features are a must-have in your readymade food delivery app to improve the user experience.
customers will frequently be using your food delivery app, so it would help if it is intuitive and easy to use. The customer app should allow your customers to find the right restaurant or dish that they wish to order.
- Discount/Rewards, Cashback:-
When it comes to attracting more customers to your food delivery app, discounts and special offers are the best way. You should routinely offer great discounts to engage customers. According to the reports, around 40% of users use a food ordering app to look for discounts and cashback, while 25% of users use these apps just to earn loyalty points.
It’s critical to draw in potential customers to win brand loyalty than to create brand awareness. This is actually why big companies pay more attention to their loyalty points. For example, Starbucks effectively expanded its sales by 80% when it launched loyalty programs.
- Real-Time GPS Tracking of Food Delivery:-
This is one of the essential features of food delivery apps that enable customers to track the location of their food through real-time GPS. The purpose of GPS is to offer two-way tracking as well as functioning. It helps to recognize the user’s location to deliver the food. And once the area is confirmed, users can easily track the progress and movement of the delivery personnel.
It is used by the leading open source delivery app to offer the best experience to the customers. A few of the great APIs for this feature include Google Maps, For example, Uber uses Google Maps on all the platforms.
- Easy Payment Options:-
From a business owner’s perspective, payments play a significant role in every business. Though it’s the last process of the order placement if a customer faces any minor/major problem they won’t ever try again. So, making the payment procedure exceedingly productive and simple to use, a customer must have all the payment options listed in your on-demand food delivery app.
- Registration and Profile Creation:-
Your customers may choose not to complete the process if the process is complicated So, make the registration feature simple, allowing the user to finish the registration via social media accounts. Later, the users can customize the profile to their liking. The profile management feature needs to be supported with a secure and robust back-end to keep the user details safe.
- Searching Food:-
The feature is the core of the food delivery app. After completing the registration process, the user will log in. Now, the user is ready to look for restaurants and food. When the user finds what the user wants, it results in quick order.
The facet can organize restaurants and cuisines by location, food preferences (gluten-free diets, nutrient-dense foods, desserts), type of food (gourmet food or fast food), and cuisine from diverse nationalities. You can research the food preferences and make it as easy as possible for the user to find the desired dishes.
For example, UberEats clone script idea is to deliver a wide selection of foods to the tech-savvy millennial. Due to the specialized features.
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