A virtual front desk, like any other business, could be used to cut costs while still covering the development of your practise or providing talent or skill that's needed on a temporary or full-time basis.
As a physician, you put in a lot of effort to get things done. However, juggling the various chores of running a business often necessitates assistance. WRS Health can supply the service as a package or as a standalone. It is entirely up to you to make your decision. Your virtual front desk representative can work a minimum of 20 hours per week and a maximum of 50 hours per week.
Appointment Reminder Confirmations – phone patients ahead of time to remind/confirm their appointment details as well as inform them of their patient duty at the time of visit.
Eligibility – check eligibility for your current patient appointment list 24 or 48 hours ahead of time (practise discretion) and follow up on any bad returns prior to the patient visit.
Collections – Calling your patients to make payments on their current account balance will help you reduce your patient debt.
Check the patient's chart in advance of the visit to double-check lab results and authorizations/referrals.
Online Presence – interact with patients to get feedback on their questions or reviews.
Assist patients in keeping their scheduled appointments, lowering the number of no shows.
Negative eligibility can cause claims to be rejected, which can have a positive impact on the billing cycle.
Reduce the amount of money owed to the practise.
Ensure that all essential items are up to date prior to the exam, making the provider's job easier.
With a medical billing software, you can strengthen your brand's identity.
Assist in increasing volume and revenue.
Offer a digital platform for efficient self-scheduling to attract and keep patients, eliminating the need to sign in or remember user IDs or passwords.
Patient satisfaction should improve.
Improve patient engagement by providing an easy-to-use scheduling and registration process that allows patients to complete forms on their phone, tablet, or laptop.
Improve the safety of patients and employees
Use the tool's digital message capabilities to direct potentially contagious patients to different waiting areas.
With touchless digital patient check-in, you may support social distancing.
Allowing patients to check in on their own gadgets reduces the danger of infection via shared instruments.
Provide computerised wait-time tracking.
By showing wait times on waiting room monitors, you can set and manage patient expectations.
Is your front desk overburdened with ringing phones, patients waiting to be seen, and clients on hold?
Then put Call for drctalyst’s virtual front desk to work for you and experience world-class customer service at a fraction of the price.
There's no need to interview and recruit more people to answer missed calls or reduce hold time, and there's no need to pay for payroll or benefits. Call for virtual medical receptionist is the ideal employee that never takes a break for lunch, never calls in sick, and never takes a vacation. We are your low-cost option, available 24 hours a day, 7 days a week.
Call for Drcatalyst‘s medical transcription outsourcing are available 24 hours a day, 7 days a week, 365 days a year:
- Make appointments.
- Confirm the patient's insurance coverage.
- Make sure the patient knows what to bring to the appointment.
- Reduce the number of people who don't show up.
- Make a “reminder” call or a “follow-up” call after your visit.
- Triage of Nurses
- Account customisation is ongoing.
- Seminars and events registration
- Patients should be screened.
- Compassionate, dependable, and competent assistance
- Services of a tailor
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