In a world where everything is accessible on your mobile device, it is critical for your beauty and wellness business to remain open 24/7. How do we do that? It is a salon business; it’s not supposed to be open 24 hours? Times that we asked those questions are now history. By enabling customers, the ability to book online, secure appointments, you are open for business any hour of the day. If you are still unsure how this will benefit your business, look at the 3 angles below that we have put together for you.
Less Staff Overhead
Your staff surely have a very demanding schedule and while servicing your customers, scheduling mistakes are often made while working in a busy environment. It may be double-booking a session or simply booking one on the wrong day.
When most of your sessions are scheduled using online salon booking software, the mistakes could be avoided. Top salon software offers online appointment booking that is optimized to factor in your stylists' working days and available hours so that there are no mistakes. You'll now have less mistakes, organised Calendar full of appointments.
No Empty Chairs
Think about yourself as your Salon’s customer. Ever been in a position, you realise you need to visit a salon within the next hour or two, before going to that party you have forever been waiting for? First, it is a challenge to find a Salon that’s still open at 6pm on a Saturday. This why we see the accessibility online is a critical success factor for your business to thrive among the competition.
With online appointment booking, although your client can not reach your Salon via your phone number, they will still be able to connect to your Salon, check reviews, trading hours and book an appointment. Get onboard with a Salon appointment system that handles customer payments online for you. So, you can be worry free, let the platform handle all payments, that includes ‘No-Show Protection’ to cover you for when even if the customer do not show up for the appointment.
You're accessible on the go, anytime!
There are many salon and spa software's offering online salon booking facilities, meaning that your competition for “most accessible” salon has now doubled. So, ‘be discoverable’ to your customers, any time of the day.
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