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The HP OfficeJet Pro 8620 is a smart all-in-one printer that allows you to carry out your printing tasks effortlessly. It is a versatile printer as it can handle multiple tasks without slowing down. However, there are times when users have to face certain technical glitches. One of the glitches that most of the users have to encounter is the HP Officejet Pro 8620 Printhead issue. If you're struggling with the same issue, don't worry, as here, you'll get to know a step-by-step procedure that can help you resolve the printhead issue seamlessly. All you need to do is keep on reading this guide till the end.

Steps To Troubleshoot HP OfficeJet Pro 8620 Printhead Issue

Here are the steps mentioned below, following which you can get the printhead issue resolved with much ease.

Step 1: Re-Customize the HP OfficeJet Pro printer

1. Use the authentic HP cartridges for your HP printer that provides you with standard quality printouts.

2. Reboot the printer to rectify the HP OfficeJet Pro 8620 Troubleshooting problems with the printer. Switch on the HP printer and abstain from proceedings for a while.

3. Disconnect the power cable from the printer's hind side and power socket. Pause for about a minute.

4. Connect the power cable to the printer's rear and to the wall outlet. Switch on the printer and wait for the warm-up stage to complete to move to the next step.

Step 2: Uninstall the ink cartridges.

1. Unlock the ink cartridge access door and pause for a while and then press the cartridge front tab to unseat the cartridge.

2. If you find any orange tab on the cartridge, eliminate it and keep the ink cartridges on clean paper with the ink opening pointing upwards.

3. Lock the ink cartridge access door, and in case you notice any error message, then upgrade the firmware, or you can also substitute with a new cartridge and proceed to the next step.

Step 3: Clean the ink cartridge's electrical contacts.

1. Use a pin to cleanse the vents and clogged cartridges. Wipe the debris on the ink cartridge with the help of a clean and moist cloth.

2. Use a damp cloth to wipe the debris on the electrical contacts of the HP print head.

3. Install the ink cartridges carefully into their corresponding slots and push the ink cartridges to their place.

4. Lock the ink cartridge door, inspect the control panel for any error message and move to the next step.

Step 4: Upgrade the printer firmware.

1. Download the Upgraded firmware and install the firmware with the help of on-screen guidelines.

2. Choose the operating system version. Select the Firmware option and then select the Download option.

3. Select Use HP Download and Install assistant > Next > Install Now.

4. If you've attached the USB cable in order to upgrade the network printer, unplug the Driver for HP OfficeJet Pro 8620 uninstalled.

Steps To enable the HP OfficeJet pro 8620 scan to computer option. 

From the Windows, search your Printer name and tap the Printer name in the shown list so that the HP Printer Assistant opens.

Next, tap the Scanner Actions and then tap Manage Scan to Computer. Select Enable in order to activate the HP OfficeJet Pro 8620 scan to computer option.

That’s all about how you can troubleshoot the HP OfficeJet Pro 8620 printhead issue. Hope this guide provides you with useful information and helps you in getting your issues resolved.

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