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According to the hospitality robots market forecast, the global market size is estimated to cross $17,10,879.9 thousand by 2028, growing from $2,81,500.0 thousand in 2020, at a healthy CAGR of 25.7%.

COVID-19 Impact on Hospitality Robots Market

Global hospitality robots market is projected to register an incline in the growth throughout the pandemic period. The tourism sector has fueled again, and multiple hotels & restaurants have offered isolation time for their guests. As the majority of the nations have opened their borders, hoteliers are also taking care of tourists by implementing innovative, hygienic, and touch-free robots.

Moreover, tech giant companies operating worldwide are coming up with novel product launches to strengthen their prominent position. For instance, in July 2020, OMRON Asia Pacific, a key player in industrial automation solutions across Asian-Pacific countries, announced the official launch of LD UVC, a completely safe and 360° pathogen disinfection robot. These robots allow establishments like hotels, hospitals, event venues, malls, corporate office, and airports to fight against the spread of COVID-19 infection conveniently & effectively. Such product developments have surged the global hospitality robots market, during the outbreak period.

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Global Hospitality Robots Market Analysis

Massive improvisation in the travel & tourism and hospitality sectors along with notable adoption of robotic automation in the restaurant, bar, hotels, and event industries are significantly fostering the growth of the hospitality robots market, throughout the analysis period. In addition to this, noticeable rise in concern for hotel premises safety and hygiene along with increase in utility of the robots particularly in events, restaurants, and hotel are accelerating the growth of the hospitality robots market, throughout the analysis timeframe.

Contrary to this, high cost associated with hospitality robots is projected to restrain the growth of the global market, throughout the projected period. Moreover, lower penetration of hospitality robots across restaurants/malls in middle or low-income nations is also hampering the global hospitality robots market growth.

In recent several years, the introduction of disinfecting robots in the hospitality sector has notably increased. These robots are fully autonomous, mobile, and built with large number of disinfection-specialized apps to disinfect against harmful bacteria and viruses. Tech giant companies like LG Electronics have also developed an autonomous robot that may use ultraviolet (UV-C) light in order to disinfect high-traffic areas, high-touch, including hallways and hotel lobbies. These robots play crucial role in tourism, restaurants, and event industries for cleaning purpose. All these hospitality robots market trends may further create huge opportunities in the global market

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Global Hospitality Robots Market, Segmentation

The global hospitality robots market is segmented based on type, end-user, and region.


The type segment is further classified into front desk robots, delivery robots, cleaning robots, and others.

Among these, the delivery robots sub-segment is predicted to have the significant growth and cross $5,47,392.7 thousand by 2028, with the rise from $86,383.6 thousand in 2020.

Delivery robots are efficient, safe, reliable, and enable staff focus on their guests. In addition to this, hotels operating in emerging nations like China and India are facing serious problems such as labor shortages and soaring labor costs. Hence the demand for delivery robots in the hotel/restaurant sector is expected to increase exponentially as they are best replacement for low value-added redundant, and sometimes dangerous human work.


The end-user segment is further classified into hotels, restaurants & bars, and travel & tourism industry. Among these, the hotels sub-segment is projected to have the highest share of the hospitality robots market size and register a revenue of $7,39,408.2 thousand by 2028.

Improvisation in the hotel industry after COVID-19 pandemic along with surged need in the touch-free and hygienic robots in hotels are some of the factors accelerating the adoption of robots in hotel end-users. Also, hotel robots such as Savioke robots significantly help in enhancing hotel's performance by minimizing the long wait time in lines, less likelihood of making errors, and collecting interesting customer behavioral patterns. These elements are fueling the hotel end-user growth.


Hospitality robots market for Asia-Pacific region is extremely competitive and prominent players in the industry are adopting several strategies to gain largest APAC hospitality robots market share. Asia-Pacific hospitality robots market accounted $61,367.0 thousand in 2020 and is expected to register a revenue of $3,93,502.4 thousand by 2028.

The notable growth of Asia-Pacific hospitality robot industry is mainly driven by increased foreign tourist arrivals. Furthermore, amazing tourist destinations and strong presence of local hospitality players, namely Southern Pacific, Shangri-La, and Prince Hotels across the Asian countries are also showing significant growth in the Asia-Pacific hospitality robots market.

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Key Players in the Global Hospitality Robots Market

Some of the leading global hospitality robots market players are

  • Savioke
  • BotsAndUs
  • Travelmate Robotics
  • Maidbot
  • Aethon Inc.
  • Softbank Robotics
  • Ubtech Robotics, Inc.
  • Connected Robotics
  • Awabot
  • Starship Technologies Inc.

About Research Dive

Research Dive is a market research firm based in Pune, India. Maintaining the integrity and authenticity of the services, the firm provides the services that are solely based on its exclusive data model, compelled by the 360-degree research methodology, which guarantees comprehensive and accurate analysis. With an unprecedented access to several paid data resources, team of expert researchers, and strict work ethic, the firm offers insights that are extremely precise and reliable. Scrutinizing relevant news releases, government publications, decades of trade data, and technical & white papers, Research dive deliver the required services to its clients well within the required timeframe. Its expertise is focused on examining niche markets, targeting its major driving factors, and spotting threatening hindrances. Complementarily, it also has a seamless collaboration with the major industry aficionado that further offers its research an edge.

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