1. Travel

How do I get a real person on Southwest Airlines?

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How do I get a live person at Southwest Airlines?

You can get a real person on Southwest airlines through different means of approaching the customer service representative. The person will help you get the best possible answer to your question. Southwest Airlines customer service will connect you with the airline personnel who will guide you until you receive the best possible solution to your query. You can follow the below-written methods to get in touch with the real person at the airline. 

Through live chat

The airline also provides a chat service where you will connect with the online chat assistant who will resolve your query within a few seconds and give a solution on your screen. The live chat is safe as it is protected with an anti-malware system that will prevent the leaking of messages.

  • You can search for the official site of Southwest airlines.
  • Then scroll your cursor to the contact us tab and tap on it.
  • After tapping, the page will display you the chat us option; click on it.
  • The chat box will pop up, enter your details and start chatting with the airline customer service executive regarding your query-related problem. 

Through phone call 

The phone call option is one of the quicker ways to get a real person on Southwest Airlines. The phone call process will provide you with Southwest Airlines phone number  1 (800) 435-9792. The number is available 24 hours and seven days. The number will get in touch with you to the airline personnel safely as all the calls get recorded for verification and inspection purposes only.

  • You can go through the official web portal of Southwest Airlines.
  • Then take your pointer to the contact us section and click on it.
  • After clicking, the page will open; tap on the callus option.
  • You will get an official contact number of the airline; dial it.

Now you are connected with the IVR, follow the instructions mentioned below. 

  • Press 1 to check flight status.
  • Press 2 to manage the booking.
  • Press 3 to claim baggage.
  • Press 4 to connect with the southwest customer service executive.
  • Press # to cut the call 

Through mail 

The mail option will let you compose a mail regarding your query-related problem and send it to the southwest Airlines email address. The airline provides an official email address which is the continental way of approaching the airline personnel as you can retrieve previous mails from the mailbox for future reference. 

  • You can visit the official home page of Southwest Airlines.
  • Then scroll to the contact us section.
  • Under that section, click on the mail us option.
  • Now the mailbox will open; mention your query and valid email address. Please send it to the airline authority.
  • The airline will respond to you with an effective solution within a week.

Through social media 

Social media provides digital platforms such as Facebook, Twitter, Instagram, etc. Southwest Airlines will quickly resolve your query through real people on these platforms. These social media hold millions of customers worldwide, creating a community that indulges in every type of discussion.

  • Browse through the official portal of Southwest Airlines.
  • Then move at the end of the home page to the follow us section.
  • Under that section, click on any of the social media options. https://www.facebook.com/SouthwestAir https://twitter.com/SouthwestAir
  • The chosen option will redirect you to the official social handle page of the airline. 
  • At last, you are all set to chat regarding your issue.

Source: How do I talk to a live person at Southwest?

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