Virgin Airlines is a British Based airline that focuses on providing the best assistance to its customers. From no Change fee policy to 24 hours free cancellation policy, the airlines focus on providing you with the most reliable services. Apart from all these services, the airlines help their customers in every step, from booking the flight ticket to the process of check-in and boarding and, in unfortunate circumstances, even in the process of canceling the tickets and getting the refund. The Virgin Atlantic Customer Service will be there for you to provide you with a one-stop solution for any related query or issue.
Ways to get in Touch with the Customer Care Executive of the Virgin Atlantic
Bot Chat: If you are on the website for booking cancellation or making any changes and you get stuck in between booking your ticket or in any change or cancellation.
- Visit the ‘help and contact' section of the airlines mentioned on the home page.
- After getting into the Help and Support page, scroll down to locate the option of ‘Let's Chat.'
- You will find a help bot named Amelia, who will ask you for some auto-generated process according to which you need to mention your query.
- You can also write your issue to the AI, and there will be all the possible solutions that will pop up on your screen.
Live Chat: If the artificial intelligence won't turn out to be helpful for you and you wish to talk to Virgin Atlantic Customer Service Live person, you can also do that by visiting the Contact us page of the Airlines.
- Once you are on the ‘Help and Contact' page of the Virgin Atlantic.
- You'll see an option of “Travel new and Alerts,” Click on the option.
- You'll be directed to the airline's ‘Help Center' Page.
- Scroll down and see the “Ask Me” option written in a chat icon.
- Click on the chat icon, and the customer care agent will get in touch with you through the Live Chat.
- The agent will resolve your query and provide you with step-by-step assistance.
Phone Call: Dial, the Virgin Atlantic Customer Service Number given on the official website if you can also get connected with the agent with the help of the ‘Call Us' option mentioned on the Help Center page of the airlines.
- Once you are connected on a call, follow the IVR-generated process.
- Wait for a while to connect to the Customer service agent and tell him about any query or issue you are facing.
- Follow his instructions, and you'll be good to go.
Contact Form: A contact form is available for you to fill out and get your query resolved the quickest. Visit the help and contact page of the airlines, and you'll see an option of ‘Contact Form' there. Select the icon and fill out the form, and the customer support team will get in touch with you to resolve your query on a priority basis.
Visiting social media accounts is always available for you and an option to get the assistance of customer care executives in the case of an Emergency. And follow the above mentioned steps to get reliable assistance from Virgin Atlantic.