The troubleshooting steps below can help you fix printer issues.
A printer without a power indicator
Make sure the printer is on. If a printer has power, you should see a light (usually blue or green) or LED (light emitting diode).
Check each cable end to ensure the printer is connected correctly. Press the power button on your printer.
If your printer does not show a power indicator light after following the steps above, it may be a hardware problem. Contact the printer manufacturer to repair or replace your printer.
Read how to reset canon mg2570s printer
The cables are not correctly connected.
Two cables should be connected to your printer: the power and data cables. Ensure that the power and data cables (parallel or USB) are connected to the printer and the computer.
Printer error (orange or blinking light)
You'll notice a solid-colored light after your printer completes its initial startup. The indicator will often be orange or blinking if there is a problem with the printer. The error can be caused by a paper jam or a problem with the toner or ink cartridge.
There are no standards for printers. If you see a blinking light on your printer, check the manual or the manufacturer's website for more information.
No paper or paper jam
Your printer will not print without paper. Check that the cartridge or tray of your printer is loaded with paper. Please verify that the printer is not jammed or that it has been partially fed.
Inkjet printer-related issues
When you encounter an ink-related issue, the printer status indicator (mentioned earlier) should often be flashing. You can move on to the next section if this does not happen. If you have recently installed a new cartridge, try these suggestions.
Self-tests for printers
Most printers can print a test page. You can test the printer by printing a test page. Holding down several keys is the most common way to perform a printer self-test. Refer to your printer's manual or the manufacturer's site if you're unsure how to use the self-test function.
You can perform a self-test on the software to see if your computer is able to detect the printer. To perform this test, follow the steps below.
Microsoft Windows Users
- Open the Control Panel.
- Double-click the Printers, Fax, and Printers or Devices & Printers icon.
- Click on the printer you wish to test, then select Properties or Printer Properties. If your printer does not appear, it is not installed.
- Click the Test Page button in the Printer Properties window.
- If your printer prints a test page, it is installed correctly. If you can't print in any other program, the software you are using likely has problems.
Older Windows versions with older printers
You can also try the software test if you have an old printer that runs MS-DOS or Windows 3. x.
- Open the Windows Command Line.
- Type cd in the search box and press Enter to access the root directory.
- Type dir > lpt1, then press Enter.
- Please refer to your operating system's troubleshooting section if this does not print. Refer to the troubleshooting section of your operating system if this doesn't print.
Note: You can manually eject the paper if you don't want to use the above command.
Also Read How Can I troubleshoot Printing Problems?
Printer drivers
You may be experiencing a driver-related issue if your printer is not flashing and connected correctly. Download the latest driver for your printer by visiting our printer drivers listing. This includes links to all of the significant printer manufacturer's driver pages.
Parallel printers
We also recommend you check the settings below if the printer does not work.
Parallel port in BIOS
- Enter the BIOS setup of your computer.
- In BIOS, check that the parallel port is installed or enabled.
- Verify the parallel port or printer mode. Try a different parallel port mode if your parallel port mode is ECP (extended capability port).
Other Parallel Device
You can temporarily disconnect parallel devices such as scanners using a parallel printer. This will allow you to check if they are causing problems with your printer.
