1. Software Engineering

How Microsoft Dynamics 365 Commerce Drives OmniChannel Presence for Businesses

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Internet usage impacts every phase of user lives. Users prefer it for entertainment, socializing, research, and working. Similarly, they use it to shop. To engage with online customers effectively, businesses should produce a unified experience. Whether your consumer orders a product from your physical retail store or online eCommerce platform, their experience from order placement to final delivery must be smooth and constant. In other words, businesses should build an eCommerce website that copes with the progressing customer expectations.

However, the problem for several multi-channel sellers is the infeasibility of providing the experience users expect. In today’s competitive landscape, it is effective to use an eCommerce solution that drives the omnichannel experience for businesses, and Microsoft Dynamics 365 Commerce is such a solution. By partnering with the best Dynamics 365 development service provider, your business can explore the potential through digital retail transformation.

What is Microsoft Dynamics 365 Commerce?

D365 Commerce is a recognized platform providing numerous foundation blocks for retailers. It functions as an all-in-one solution that helps businesses integrate eCommerce, brick-and-mortar, and back-office business processes under one platform. This platform can allow retail industries to build a reliable brand image, organize innovative supply chain functions, acquire enhanced staff productivity, and make business processes more efficient. Moreover, it can augment the sales channels, leading to higher revenues and profits.

With D365 Commerce, your business can have a range of tools established by Microsoft. Microsoft's developer community repetitively launches many new upgrades & components that complement ever-changing business requirements, promising scalable business functions.

Let’s look at some other benefits of the D365 Commerce platform offered to businesses:

Improved Efficiency

Implementing Microsoft D365 Commerce is easy. Businesses can seamlessly deploy their store within hours through existing templates. With cloud configuration, businesses can ensure a faster return on investment. Through easy upgrading options, businesses can provide users access to innovative shopping features, adding even more reputation over time. D365 Commerce’s improved omnichannel capabilities allow online store owners to organize their processes competently and with the latest functionality.

Easy Scaling

Being a cloud configured platform, businesses no longer need to be concerned about deploying expensive physical storage and hardware requirements whenever new software needs to be incorporated. By implementing the D365 Commerce solution, scaling productivity will be easier for businesses. Besides, businesses can partner with the best Dynamics 365 implementation services provider to take care of complex upgrades and data security deployments. The developers through tested methodologies can help eCommerce businesses to enable easy customizations and set up for valuable outcomes.

Supports Customizations

Microsoft Dynamics 365 Commerce allows the eCommerce retailers to set up an online platform easily with Store Starter Kit (SSK). SSK consists of diverse in-built web-authorization modules and development tools that are customizable as per any eCommerce requirements. Also, businesses can preview the customized eCommerce dummy site to understand how the modules work.

Let’s look at some of the modules that SSK offers:

  • Product Information Page – With this module, retailers can add product specifications, reviews, ratings, quick view, and cart integrations
  • Purchase – This section consists of add to cart, order confirmation, and checkout modules to customize and enhance the buyer journey
  • Marketing – This module helps to display your brand content, including carousel images and video
  • Profile Management – Comprises sign-in/out, order history, and order information page modules
  • Recommendations – This module helps in product placement and promotion based on algorithmic and editorial experiences
  • Container – To organize overall modules

Enhanced Intelligence

Microsoft Dynamics 365 Commerce also offers modern Artificial Intelligence and Data Visualization tools that help businesses make informed decisions at the right stage. With the progressive analytical tools, businesses can experience data-driven forecasts and deliver enhanced insights to retailers to help them understand their buyer’s preferences. This practice helps retailers to improve customer experience by personalizing products to suit their user’s needs.

Wrapping Up

With a myriad of benefits, Microsoft Dynamics 365 Commerce has become an all-in-one platform for companies. Starting from convenient setup and security features to improved ROI, the D365 Commerce platform focuses on every aspect an eCommerce business needs to advance and flourish. The implementation experts from the best Dynamics 365 development company can slice and dice processes in order to provide enhanced business intelligence and competitive advantage.

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