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How MRT Improves Passengers With Special Needs Accessibility Across Stations

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Singapore relies on its robust public transportation means to ensure a hassle-free travel experience for all people. SMRT Corporation (SMRT) offers a safe, cost-effective, and reliable public transportation means to all the people living in Singapore. Running successfully under the influence of SMRT Chairman Seah Moon Ming, SMRT assures extended travel approaches all across. As an endeavor to offer a reliable and convenient travel experience to all, SMRT pays special concern to travelers who are old age people, individuals with disabilities, and even kids. This article highlights the rapid improvement of SMRT services for passengers with special needs accessibility across numerous stations. 

Presence of Personal Mobility Aids (PMAs) Across SMRT Stations

To provide special care and attention to the elderly and passengers with disabilities, SMRT has already introduced Personal Mobility Aids (PMAs). According to these initiatives, wheelchairs, open strollers, and other personalized aids are available across SMRT stations, even around stations to ensure a safe commuter experience for passengers who are in need. To ensure commutation safety SMRT stations have special wheelchairs and strollers, along with barrier-free areas for people to board and de-board the trains easily. Commuters using strollers have the advantage of entering and taking exits from the front doors along with dedicated space for wheelchairs inside the trains. 

Helping Signs for People Having Special Needs to Ensure Safe Travel 

According to the Helping Hand Scheme, commuters requiring special needs can make the best use of signs to ask for help. There are several identifiers initiated by SMRT that allow passengers of old age or disability to ask for a seat, alert other passengers while moving in a wheelchair, special alerts to stop the train, and more. Specific sets of identifiers are placed across Passenger Service Centres at MRT stations like Ang Mo Kio, Chinatown, Clementi, Tampines, Woodlands, Yishun, etc. 

The Emergence of Caring Commuter Champions to Help People in Need

As an important initiative to maintain commutation safety, SMRT has also introduced the Caring Commuter Champions initiative. According to this,  passengers with no disability or old age can volunteer to help needy passengers at stations and inside trains. Led by the Public Transport Council (PTC) and further supported by SMRT, the initiative encourages awareness among abled individuals to come forward and provide assistance to other passengers. 

Priority Signs Across Stations for the Needy Passengers

Several priority signs have been installed across MRT stations that allow the elderly and people in need to look at crucial signs to ensure commutation safety. Other commuters are encouraged to take care of priority signs and help the other passengers to commute safely and hassle-free. SMRT encourages togetherness among all commuters to make public transportation fully safe and reliable. 

Elder-Friendly Comfortable Seats Across SMRT Trains 

To ensure a safe and comfortable travel experience for elderly people, designated seats for elderly individuals are placed inside SMRT trains. Such seats are comfortable and ergonomic and feature armrests to ensure commuter's comfort. On the other side, comfortable elderly platform stations are available across the Thomson-East Coast Line. Specifically, the color of seats inside SMRT for elderly people is kept in contrasting shades to identify easily. 

Conclusion

SMRT plays an integral role in the public transportation system of Singapore. It provides an unwavering commitment to assure commuters' safety, reliability, and saving budget to an optimum extent. As part of travel safety priority, SMRT has introduced special care and attention to elderly people at different stations and ensures hassle-free commutation for elderly passengers.

Author's Bio

Joey Sullen 

Joey is an experienced writer with years of successful experience. He writes extensively about popular transportation systems and networks to inform people across demographics.