Here’s a complete description of steps to fix the HP printer offline situation. These given steps will help you in fixing this error and else you can take HP Printer Help
Follow these given steps to get back your device from offline to online and don’t miss any step otherwise will come across the fault
Check your printer’s cables physically
- Make sure the end of USB cables are inserted appropriately and if your machine has a network then check the proper insertion of Ethernet cables. If your print machine has a wireless connection then you need to check for the internet connection and printer’s connectivity to the router.
- If the print machine is connected with the assistance of a cable, then try by inserting the cable in other sockets on your PC
- Also, check there is no issue in the cable and you check by trying another cable
Manually set your printer online
First, you have to press on Start button that is visible on the left side of your device there you have to press on an option “Control Panel” and that you can have to go to “Devices and Printers”
Next, you have to right-click on your print machine after this, choose an option “See what’s printing”
After that, a window will open and there you have to choose “Printer” option from the top menu bar
Now a dropdown menu will be visible and there you have to choose an option “Choose printer online”
Stop all the printer jobs to get back your print machine online. HP Printer offline error can be fixed easily
From the option “See what is printing” you have to right-click and then press the “Cancel” option. This way it will help you in the cancellation of all jobs
Now you can remove the print jobs, choose an option of “Use Printer Online” again
Uninstall all printer drivers and re-install them
When you are at the “Devices and Printers” option then you have to choose the “printer” option and there you have to press on “Remove Device”
Now you need to reinstall your print machine by pressing on “Add a printer” option from the “Devices and Printers” option
HP Printer troubleshooting: A smart way to get back your printer online
If you wish to get back your print machine online then go to “settings” and then choose “Printers.” Now right click on a print machine option and then choose “Use Printer Online.”
Check if there are some printer jobs, if yes then stop them. After that, double click on a printer you wish to choose
Choose and press on a “Printer Menu” and then press on “Cancel all documents” option
If you find some print jobs or print jam, it may bring error and make the printer go offline. In this case, try print again to get back the printer online. Print a page and try if there is no error found
Locate a printing machine and then switch to “Printer Off” and then turn it ON again
Check and make sure there are print machine jam issues
You can check the network connectivity again as well as the wireless connections. Check if every connection is working appropriately. Now you have to reboot your device or PC
If it doesn’t work, you need to re-install your printing machine drivers again
Re-installation of printer drivers
To begin the installation of drivers and fixing HP Printer offline, you have to go to “Settings” and then “Printers” after that, choose Printer
Now you have to right-click on the “Printer” option and then choose “Properties”
You can choose a Driver button after finding it under “General” and “Details” and then choose a driver
It might be possible that you’ll need to download the driver, you can download it from the website from the official website of the manufacturer
Reinstall your printing machine from the “Settings” menu and under “Printers” option and then you can choose a printing machine by going back
From its menu, you can delete the printer and reinstall your printing machine again with the assistance of “Add Printer” wizard
Go to the website of the printer’s manufacturer, you can use a printer driver, which is the latest
The following given steps will help you in getting back your printing machine online. If you need help then take help from HP Printer support.