Users of the HP scanner often face-scanning problems and technical issues. These issues can cause the HP scanner not working properly. However, these problems are not that complex and can be solved on your own.
Basic Troubleshooting steps for HP Scanner not working:
It is possible that there are some basic issues with the Scanner so try the below-mention steps to fix HP Scanner not working:
- Make sure that the Scanner is turned on
- Check if the USB cable is connected properly
- Check whether the Scanner is being detected by the computer.
- Replace the USB cable of Scanner.
- Check for other related services.
It is also possible that the Scanner is not able to scan due to firewall settings. If this is the case, you have to enable it through the firewall so that you can solve the HP Scanner not working issue. Also, the Scanner may be facing some issues with the other device, i.e., computer and printer. There are a lot of reasons for connection problems and improper communication between the devices.
How To Troubleshoot HP Scanner Not Working On Windows?
- If your HP Scanner not working on Windows, check if it is compatible with Windows.
- You can turn the printer off and back on as you never know it may solve your problem.
- Re-install the HP Printer software as it is s one of the best solutions for fixing HP Printer
Scanning issue and make sure to use the latest version of the software.
How To Troubleshoot HP Scanner Not Working On MAC?
- If your HP Scanner not working on Mac, make sure that the Scanner is plugged in an electric outlet properly, and it is ON, and all the connections are secure.
- If you saw a scanning option previously but don’t see it again after some time. Delete the Scanner and add it again.
- In case you are using a button for scanning, use an app instead, such as Image Capture.
- Check if the Scanner is connected to the USB port on the AirPort base station; connect the Scanner on your MAC.
- Log out every user if more than one user is logged into your MAC and log in again and try scanning.
By following the above-mentioned steps, you can quickly resolve the HP Scanner problem.
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