Does it happen with you when your Orbi router WiFi network goes offline frequently? Are you facing different issues everytime when you are trying to perform Orbi router setup? Well, there could be different reasons due to which you may face various issues with your Orbi route such as modem connectivity issues, weak or poor internet signals, Orbi router outdated version and many more. In this blog, we are going to describe the instructions that helps you in troubleshooting the network issues with your Orbi router. Once you resolve the Orbi router networking issue, you will get back to use the Orbi WiFi network once again to the online state.
Troubleshooting Tips to Fix Orbi Router Offline Issue
Go through the below steps to resolve the Orbi router WiFi network offline issue:
Step 1: Firstly, you need to ensure that your modem is connected to the internet device through a hard wired connection. You may use the Ethernet cable for establishing the connection.
Step 2: In case, the network shows offline even after connecting through the hard wired connection then there may be possibility that there is some issue with the internet service. So, contact the internet service provider to fix the issue. Once the internet service is resolved, the network will get back to the online state again.
Step 3: If internet is working but devices are unable to establish the connectivity with network then there is possibility that you have made incorrect Orbi router settings. To fix this issue, power cycle the Orbi router by unplugging the power cord and then plug it again after 30 seconds.
Step 4: If the network issue is not resolved and you are facing denied access, no variation in LED lights issues then look at these steps:
- Ensure all the cables are connecting with your device are finger-tight.
- Power cycle the network
- The firmware of Orbi router for the wireless network is updated to latest version.
Step 5: Next, factory reset the Orbi router. For this, you have to press the power LED light on your router for 10-12 seconds by using the needle or paper clip and then release the button. It will reset the settings to the default setup and fix the network issue.
Step 6: Check and make sure that the power switch for your Orbi router or access point is turned on.
Step 7: Make sure that the Network adaptor is in enabled state.
Step 8: Renew the IP address details for the network adaptor. Here are the details for it:
- Click on the Start button and open the Run program. Enter cmd in the space provided.
- Now, you will see that the command prompt window will dispays on the screen.
- Enter “ipconfig/ release” in the given space.
- A new command prompt will opens where you have to enter “ipconfig/ renew”.
- Your device start getting the IP address. Make sure that the IP address is appropriate and other than 0.0.0.0 and 169.254.x.x.
Step 9: The password used to connect to the network is appropriate and in the case-sensitive format.
We hope that by following the above instructions, you can easily troubleshoot the issues associated with Orbi router setup such as wireless network issue. Thereafter, you can easily get back your WiFi network online from the offline state.
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