All the HP users are aware of the HP Print and Scan Doctor tool. This free diagnostic tool supports all Windows versions. This diagnostic tool assists you to monitor your device’s printing problems like printer driver, accessibility issue, firewall problem, check the error message, etc. After downloading and installing the latest version of the HP print and scan doctor tool, you just need to select the printer that you want to troubleshoot and the app will do the test. In this blog, you will get to know the simple steps to fix the printing and scanning problems with the HP print and scan doctor tool.
Steps to download and install the HP print and scan doctor tool
Follow the below steps to download and install the HP print and scan doctor tool on your device:
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First of all, turn on your HP printer and connect your printer to the computer system.
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After that, go to the official website of HP and download the HP print and scan doctor tool on your system.
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After successfully downloading the tool, click on the next button and start the installation process.
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Now, go to the “downloads” folder, double-click on the .exe file and run it.
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After running the .exe file, go to the user account control and then click on the yes button.
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Then, accept the terms and conditions by selecting the checkbox and complete the installation process.
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Once the HP print and scan doctor tool is installed, the program will open automatically.
Quick steps to fix printer issues with HP print and scan doctor
Follow the below steps to fix the printer issues with the print and scan doctor tool:
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Firstly, click on the start tab on the welcome screen to open the list of all available printer models.
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Now, choose your printer model from the list and tap on the next button.
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If your selected printer model is not in the list, then click on the “my product is not listed” option.
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After that, the print and scan doctor tool will ask you to make the printer online. Make sure that your HP printer is on. Now, repeat the steps again.
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Thereafter, follow the on-screen guidelines to fix the printer issues.
Steps to fix the printing problems with HP print and scan doctor
Go through the below steps to fix the printing problems with the HP print and scan doctor tool:
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Tap on the fix printing option in order to fix all the printing errors. After that, the tool will communicate with the printer and scan the printing problems.
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Then, follow the instructions to troubleshoot the problems. Make sure that all the actions are referred by the print and scan doctor software.
Steps to fix the scanning problems with HP print and scan doctor
Follow the below steps to fix the scanning errors with HP print and scan doctor:
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In order to resolve the scanning problems, select the fix scanning option.
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After that, follow the on-screen instruction to identify and fix the scanning issues.
Interpreting the results
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If you see a green checkmark, then the printer is in good condition.
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A wrench mark indicates that the problem is found and fixed by the scan doctor tool.
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An “X” denotes an immediate action to be taken to resolve the issues.
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An exclamation mark indicates that there are some issues that you need to fix.
Hopefully, by following the above steps you can easily fix the printing and scanning issue with the HP Print and Scan Doctor tool and can enjoy the printing task with HP printer.
