Receiving an unknown error the moment you give a print command can be very frustrating. When a hp Deskjet printer says offline, it stops taking any new print jobs and many people have no idea about this error. If you receive such an error, you must look for the right solutions as soon as possible. The most common reason is some print jobs being stuck in the print queue but if that's not your case, you may need professional help. If you've recently bought a wireless HP printer and find yourself stuck with this error, you can consider these solutions.
Solution 1: Setting The Printer “As Default”
Before you take a look at the steps to get rid of this error, you must make sure that you're using Windows 10. Also, install all of the updates for this particular operating system.
- First, you have to open the Windows search box and type “Devices” in the search box.
- Open the “Devices” sections and select “Printers & scanners” from the options available.
- As you double-click on that option, you'll find “Let Windows manage my default printer”.
- All you have to do is uncheck the option if it has been already checked.
- After doing that, choose your printer from the list and check if it is listed multiple times or not.
- If it is listed multiple times, then select the one that you find idle and click on “manage”.
- Now, click on “set as default” and that might be enough to solve this problem.
Solution 2: Verify The Printer's Port
If your HP Deskjet printer is offline, you must check if the printer is connected via a WSD port. To check that, follow these steps:
- Open the Control Panel and click on “View devices and printers”.
- As you see your printer there, right-click on it, and select the “Printer Properties” tab.
- When you'll open the properties, you'll find the Ports tab there.
- Click on it and check if the printer is using a WSD port or not.
Solution 3: Checking Windows Services Status
If you find that the printer is connected via WDS port but still your HP Deskjet printer says offline, follow these steps:
- Type “services” in the search bar and look for “Function Discovery Provider Host” and “Function Discovery Resource Publication”.
- Check the Status and Startup type columns and they should be set to automatic.
- If they're not, begin the manual startup.
- Right-click on the name of the printer and choose “Properties”.
- Then, turn the setup to “automatic”.
- Press F5 and check the status again.
If you're facing any kind of issue while connecting hp Deskjet to wifi consult “Printer IT Support”. They're experts that can give you the best solutions if the printer is offline or there's any other problem that is stopping you from printing documents. Read more about them on the website https://printeritsupport.com
