Disclaimer: This is a user generated content submitted by a member of the WriteUpCafe Community. The views and writings here reflect that of the author and not of WriteUpCafe. If you have any complaints regarding this post kindly report it to us.
How to identify and resolve a playback issue
The next several sections contain a variety of suggestions to help you identify the type of problem and resolve a playback issue. If you are instructed to restart your router* or Roku device, refer to the following instructions.
Restart your router
To restart your router properly, you may need to review instructions from your internet service provider (ISP) or router manufacturer. In some cases, you can simply unplug your router and plug it back in, and in other cases it may require pressing a reset button on the device.
Restart your Roku device
To restart your Roku device, you can either unplug the power cable, wait a moment, and then reconnect it. Or you can use the following steps to restart it from the Settings menu.
1. Press Home home button on Roku remote on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart
