In Disney Plus, you can enjoy tons of movies and TV series. Furthermore, some of these contents are exclusive on the streaming service. It has gained a pretty solid amount of subscribers in recent months. It offers excellent on-demand media content.
Despite that fact that it has highly-engaging content, it may sometimes act up, or you may see an error code on your screen while accessing it—one of the kinds of errors is the “Disney Plus error code 14”. Thousands of users around the world are facing this error code on their streaming service.
Disney Plus Error code 14: What Is It?
This problem occurs while you try to login to your Disney Plus. This error code portrays that your username or password is not recognizable by Disney. While according to official reports, it only appears when a user enters a wrong username or password, it can occur even when a user inputs the right account password or username.
Many users have complained on Disney Plus’s forum page that they are coming across this problem even while providing accurate account credentials. Therefore, we inspected the issue and successfully fixed it with these methods:
Method 1: Changing Account Password
You can easily fix this error code by following the guidelines given here below:
- First and foremost, launch the Disney Plus app on the device on which you are encountering the error code.
- On the Sign-in page, head to the option that says Change Password.
- Now input your present password of the Disney Plus account.
- After that, put in your current password into the required field.
- Provide the new password that you want to use for your Disney Plus account.
- Once that is done, hit the Save icon.
- Now close the Disney Plus app.
Launch the app once again and log in to your account with the new password that you created a minute ago. Now you should not see the error code 14 as the new password might have configured it.
Method 2: For First-Time Users
If you have just signed up for a new account, then it won’t let you in at that moment. You will first need to activate your account. Until you activate it, it will keep on showing you the error code. The activation procedure is exceptionally simple, just open your inbox and check for the email sent by Disney Plus. So, please open it and find the activation link. Just click the activation link, and it will activate your account. Post activation, you will be able to sign in to your new account relatively simply.
This was another way of fixing the error code 14. If this method doesn’t work for you, don’t panic, keep on reading further.
Method 3: Verifying You Haven’t Got an Activation Email
There can be a case in which you might not even get an email by Disney Plus. In such cases, you will end up with an inactivated account, and you will not be able to access the service. First and foremost, make sure to check your spam folder because in some cases, the company sends you the activation email, but your email provider might consider it as spam. Keep in mind that you will not receive any notification if you receive a spam email. So first open your email account and then navigate to the Spam section. There you have to look for the Disney Plus account activation email. If you find it there, then quickly open it and click the activation link. You should not worry about the security as the activation email is utterly safe to access.
If there is no email even in spam, you might wait for a few next minutes. If you don’t receive an activation email even after holding down for a while, then it is possible that you mistyped your email ID. This happens to most of us. So, make sure to open the Sign-up screen once again and start the sign-up process with your correct email. Hopefully, this time you enter the right information while creating your account and won’t see the error again.
That’s how to troubleshoot the Disney Plus error code 14 with simple instructions. We hope it helped you in getting rid of this annoying issue.
Cynthia Strickland is a innovative individual who has been writing blogs and articles about cybersecurity. She writes about the modern updates involving office.com/setup and how it can enhance the work journey of users. Her articles have been posted in many famous e-magazines, blogs, and websites.
Source: https://office2.uk.net/how-to-solve-the-error-code-14-on-disney-plus/
