Have you been using Hotmail for a while, and now you are facing issues with your account? Are you trying to find a way to contact the customer service of Microsoft to get the issues solved in no time? You get all the contact information of Microsoft in the below context; read through the context, and get help.
The methods to contact customer service
The calling method:
It can be difficult to contact a live agent at Microsoft, but it is not impossible. For all the Hotmail queries, you can use the official Hotmail phone number and get help from the agent; if you are not sure how you can contact them then you can follow the step-by-step process and get help that is needed to solve the issue.
- You can use the hotline number 1-800-642-7676 or 1-406-642-7676 or Hotmail to connect with a live agent.
- Dial the number, and then you need to follow the IVR instructions.
- Now you need to carefully listen to the instructions and press the keys accordingly.
- When you are connected to the agent, you can tell your concerns and get your issues solved with Hotmail.
The help page:
If you are unable to contact the live agent using the Hotmail helpline number, then you can also go through the article related to issues and solve the issues on your own. The help page of Microsoft consists of various articles that can help you solve your issues. You can type in the search bar and get the article related to your issues.
The email option:
You can also use the email form of Hotmail to get in touch with a live agent. If you wish to contact the Hotmail customer service team using the live chat option, you can use the following steps that are provided below.
- You need to first go to the official support page of Microsoft.
- On the main page and on the main panel, you can see various options.
- Click on the support and then outlook option.
- Now you can get various articles and contact information to contact the service team department.
- You need to look for the email options and make a click on it.
- In the email form, fill in the required details and submit.
Services that are offered
Here are the lists of services handled by the Microsoft customer service with Hotmail:
- Unable to access the account
- Password reset
- Account being hacked
- Needs technical support
- Two-factor authentication
How long does it take to connect with a live agent?
If you are calling the customer service using the call service, it might take approximately 5 to 15 minutes to connect with a live agent. But if you call the service during rush hours, you might end up on hold, and it can take between 30 minutes to 1.5 hour to connect to a live agent.
What is the best time to call the service?
You can call the service early in the morning, or you can also call the service during the closing time that is late in the evening. Early mornings are when fewer people will be trying to get in touch; hence you can get connected to a live agent and get your issues solved in no time.
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