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How to Use NDIS Public Transport?

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Navigating public transport can be a challenge for anyone, but it can be even more daunting for people with disabilities. At Achieve Disability Supports, we understand the importance of accessible transportation for everyone. In this blog, we will explore the ins and outs of using NDIS public transport services, including the key aspects of Travel Training for People with Disability. Our goal is to empower individuals with disabilities to make the most of these services and enhance their mobility and independence.

Understanding NDIS Public Transport

NDIS public transport services are designed to ensure that people with disabilities can access and use public transportation safely and comfortably. These services are vital in promoting inclusivity and independence, as they bridge the gap between individuals with disabilities and their mobility needs.

Key Aspects of NDIS Public Transport:

  1. Travel Training for People with Disabilities: Travel training is a fundamental component of NDIS public transport services. It involves teaching individuals with disabilities how to use public transportation effectively. This training typically covers:
  • Route Familiarization: Learning the routes and schedules of buses, trams, trains, and other forms of public transport.
  • Safety Measures: Understanding safety protocols, such as boarding and disembarking safely, using mobility aids securely, and communicating with transport staff.
  • Ticketing and Payment: Guidance on how to purchase tickets, claim concessions, or use NDIS funding for transportation.
  1. NDIS Transport Services: NDIS provides funding for transport services as part of a participant's plan. These services can include:
  • Assistance with Transport: Funding for support workers or carers to accompany participants on public transport.
  • Vehicle Modifications: Support for vehicle modifications to accommodate individuals with specific mobility needs.
  • Transport Allowance: Financial assistance to cover the cost of transportation.
  1. Eligibility: To access NDIS public transport services, one must be an NDIS participant and include their transportation needs in their NDIS plan. Eligibility and funding are determined based on individual needs and circumstances.

How to Use NDIS Public Transport:

  1. Plan Ahead: Start by planning your journey in advance. Research the routes, schedules, and accessible features of the chosen mode of public transport. Ensure you have all necessary information, including stops and landmarks.
  2. Register with NDIS: If you are an NDIS participant, ensure that your NDIS plan includes transportation support. Discuss your specific needs and goals with your NDIS planner to receive appropriate funding.
  3. Travel Training: Enroll in travel training programs offered by NDIStransport services. These programs are tailored to your needs and provide hands-on training for using public transport safely.
  4. Support Workers: If your NDIS plan includes support workers, communicate with them about your travel needs. They can assist in planning routes, accompany you during the journey, and provide any required assistance.
  5. Mobility Aids: Ensure that you have the necessary mobility aids, such as wheelchairs or walking aids, and that they are in good working condition.
  6. Ticketing and Payments: Familiarize yourself with the payment methods and concession cards available for NDIS participants. Your travel training should cover how to access these benefits.


Accessible and inclusive transportation is essential for people with disabilities to lead independent and fulfilling lives. NDIS public transport services, coupled with travel training, make this a reality. Achieve Disability Supports encourages individuals with disabilities to take advantage of these services and resources. By planning ahead, leveraging NDIS funding, and investing in travel training, you can confidently use public transport, enhancing your mobility and overall quality of life. Accessible transportation is a fundamental right, and with the right knowledge and support, it becomes a reality for all.


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