Google reviews are actually about people or customers expressing their views about your company. It allows any company to prove themselves to all the customers and audiences. A positive Google review provides huge benefits which include Google ranking for local seo, increase in online reputation and so on. Google reviews can help customers in their buying decision about any product or services and also customers can make decision about whether to engage with the business or not. The power of customer testimonials cannot be underestimated because positive or negative reviews can influence other customer on their buying decisions. You can learn new trends on Digital Marketing at Digital Marketing Courses in Pune.
According to research it has found out that more than 80% of customers consult reviews before buying certain products, services or before engaging with that particular company. So it is very important for all companies to focus on Google reviews and should have positive reviews as well.
We have jotted down some reason about why Google reviews are important for every business.
- Good reviews can influence customers – Did you know more than 90% people regularly go through reviews of any company they wish to engage in future. If they found out any negative review, then they might look out for your competitors. So every company should focus on maintaining positive reviews about them.
- It helps you interact with customer – Responding to reviews may create positive impact on other customers because it shows that you care about your customer’s opinion. Interacting with them will help you know what your customers what or what else you can do more to provide best customer service.
- Increase visibility – Google tracks every activity of your local SEO, so to boost your business and increase visibility online your business should have a large number of positive ratings. If your business has positive and high number of ratings then it can push your business to Google local pack which lists on top of search result page.
- Google reviews can improve click through rate with your website – If your business has a positive and high number of rating, then users are most likely to click your website which automatically increases customer engagement and sales.
- Best way to understand about your right and wrong strategy – Google reviews will help you know where you need to improve and what strategy you need to use to provide best customer service & support. Customer satisfaction is the most important factor to focus on and positive, negative reviews will help you know what actually customer needs and demands. A Google review makes your online presence more realistic and transparent to customers.
Google reviews are important and also try to gain all positive reviews by providing better customer experience because your online reputation depends upon Google reviews. Join India’s best Digital Marketing Classes In Pune with TIP.
Take away: Join Best digital marketing training in Pimpri Chinchwad | PCMC to take your career into new horizon! No business can run successfully today without a digital marketer. Increased use of internet, People has revolutionized the culture of digital marketing as companies and businesses started focusing to promote products and services online. It’s the easiest and fastest way to reach people. Digital marketing is the process and technique to reach out maximum potential clients and generate leads at affordable cost.