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Jumpstart Your Career with ITIL Foundation Certification

Let’s start off with a brief introduction about what ITIL is actually about. ITIL (formerly known as the Information Technology Infrastructure Library) is a set of practices for IT service management (ITSM) that focuses on coordinating IT services with the needs of the business. ITIL Foundation describes processes, procedures, tasks, and checklists which are not specific to the organization.

These standards can be implemented by an organization to initiate integration with the organization’s strategy, delivering value, and maintaining a minimum level of capability. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.

ITIL Foundation was first developed in Great Britain almost 20 years ago to create a set of definitive best practices for use in government data centers. Since then ITIL has been adopted, revised and expanded into an extensive framework for managing IT service delivery in organizations of all sizes and across industries.

Key Benefits of ITIL Training For Enterprises

ITIL is now considered to be widely accepted and most approached best practices in the service management industry and has been implemented by countless organizations across the globe. The numerous benefits of ITIL certification make it highly popular and in-demand.  Its in-depth knowledge in several areas like service lifecycle sets it apart from other IT service management accreditation.

Here are some of the benefits of ITIL for enterprises:

1. Better perception of IT within business:

ITIL Foundation framework helps IT professionals to identify processes, prioritize and manage service improvement opportunities to achieve business needs.

2. Common vocabulary:

With ITIL Foundation knowledge, there will be a common vocabulary for ITSM (IT Service Management) so that there are no lapses due to miscommunication.

3. Highly Efficient Team:

ITIL certified employees can automate standard tasks and apply best practice principles to ITSM processes and thereby improve the efficiency of the processes and tasks.

4. Improved Customer Satisfaction:

The ITIL framework empowers ITSM professionals to provide service when and wherever needed and deliver the needs and expectations of customers.

5. Proficient Change Management Team:

The ITIL framework helps in coming up with clear communication avenues for forthcoming releases, which helps to announce new and updated IT services.

6. Lesser disruption of IT services:

The ITIL framework ensures alternate service options are in place to reduce the impact of business outages due to various reasons, as any disruption can negatively impact the organization.

8. Supports New Technology Trends:

ITIL not only supports the existing IT infrastructure but also supports new and upcoming technology trends like the SMAC technology stack.

9. Applicable for Non-IT purposes:

The  ITIL methodology for ITSM can also be applied to non-IT business functions, such as facilities, HR, customer service/support, training and financial services.

10. Goes Well With Project Management:

ITIL can be combined with project management methodologies for progressives business outcomes. ITIL helps project management while starting a project.

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