Optus is one of the leading telecommunications companies that allows you to connect with the outer world. However, if you face some issues with your Optus connection, you can connect with the customer support service of Optus. The company provides different platforms to communicate with the live representative.
To know more in detail about contacting Optus customer service, you can follow the instructions below. You have the calling and message option to talk to the customer representative at Optus and get help regarding your connections.
How can I Contact a Human at Optus Customer Support?
If you face some issues with your Optus connections or products, you can use the following methods to communicate with someone at Optus customer support.
Using Optus Phone Number
you can visit the official website of Optus and click on the Help and Support option. You can see the Get in touch section at the bottom of the page. Take the mouse cursor in the section and follow the steps below:
- Click on the Call Us option from the given methods.
- Choose the area of your issue to open the dropdown menu.
- Dial the number given in the menu during the operating hours.
- Follow the IVR instructions and wait to connect with a live person at Optus.
With the above steps, you can communicate with the customer support of Optus using a phone call. For a different method, check the section below.
Chat with Optus Agent
Head to the contact page of Optus and scroll to the bottom. Now click on the Message Us button to get on a new page. Here, you can choose to message the executive in the Optus app or use the browser. Open the message box and choose the topic for your issue. Now start the conversation with the live person and Optus and get the solution for the problems you face with your Optus connection.
So, these are the major ways to help you communicate with Optus customer support. If you want to talk with the customer executive in person, you can pick the Store Locator option. From there, you can dial the Optus customer service number and request the required services. The Optus technicians also provide in-home services. So, you can communicate with the Optus support member and take all the necessary help.
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