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Learn About How Shipt Works, Its Business Model And App Development Cost To Build An App Like Shipt

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At times buying groceries from the supermarket is not possible for people with busy schedules. In such cases, they either wish if someone can do it on their behalf. But with, online platforms like Amazon, Shipt, etc you can get groceries delivered to your doorstep.

When several apps are built for grocery shopping, only efficient ones like Shipt stay ahead in the competition. This online grocery delivery app helps users to select groceries via mobile or website and place their orders without any hassles. It not only help save time but even offers and discounts can be availed to save money.

The process of buying groceries has been simplified with grocery delivery app development and it offers systematic shopping with a personalized experience to the users. Well, this blog will help you understand more about Shipt, how does it work, its business model, and many more aspects related to the success of grocery delivery app like Shipt

Shipt – What Is It All About?

It is an interactive grocery shopping platform that has helped several people access online grocery shopping systems at their convenience. It is an emerging on-demand online grocery delivery app that delivers groceries to your doorstep. It was founded in 2014 by Bill Smith and has headquarters in Alabama.

Shipt's online grocery delivery store saw a massive growth by reaching $1 billion in markets in 2018. Users can choose to place online grocery orders through their mobile apps (compatible with iOS and Android) or via their official website.

How does Shipt work?

The Shipt operations are carried out in simple steps. You just need to select groceries and place an order for groceries online to get them delivered to your doorstep. Here is how the Shipt app works for the customers.

1. Install The App

Visit the Apple Store or Google Play store to download & install the app. Once the app is installed, simply register using the name, email id, and password.

Upon creating an account, you can also use the credentials to place an order through the Shipt website.

2. Activate Location

Once you finish the registration, log into the app. Activate the location for the app to detect your location automatically. You can also choose to feed your address for the groceries to be delivered at your location.

Once you enter the location, the app will display the nearby grocery stores to accept your orders. Just select the specific store from where you wish to purchase groceries.

3. Membership & Passes

You can download the mobile app at no cost from the App Store and play store. In case you wish to buy something, you can pick from 2 options – Membership & Passes.

This on-demand grocery delivery mobile app offers monthly and annual memberships wherein annual membership comes at $99/year and monthly membership comes at $14/month.

As far as Shipt passes are concerned, it is ideal for those who wish to engage in one-time grocery shopping or select pay-per-delivery.

4. Shopping


Once your store is selected, you can browse through the items in the store. You can navigate through categories for easy search. Also, you can see a discount available if any. Just select the item and quantity and put it into the shopping cart. You will see product recommendations as well as order history if you are a regular user.The next step is to move to checkout.

5. Select delivery time

Once the checkout process is done, the app would request you to enter the delivery time that suits you. Simply select the time slot for delivery, enter the phone number, address and get the delivery at your doorstep. You can choose to pay from multiple payment options. You can also get same-day delivery from Shipt which depends on the time slots available and the distance that needs to be covered.

6. Substitutes

Shipt grocery app comprises an alternative feature that is used when some items that the users select are not in stock. So, to sort out such problems, a substitute feature offers users 3 different options and they are

  • Choose for me
  • Contact me so I can choose
  • Do not substitute

7. Order delivery

After you place an order, the app will assign a shopper to pick the items from the store. You will receive a notification once the shopper picks the order. You can modify your orders until the order is collected from the store and no changes are accepted later. You will get your order delivered within the chosen time slot.

What is the Business model followed by Shipt?

When it comes to the business model followed by Shipt, it makes money through various streams like

1. Shipt Passes

Shipt offers passes for people who do not want to buy a membership and these passes can be used on a per-order basis. Well, these charges are a little higher than membership.

2. Subscription/membership fee

A significant portion of Shipt's revenue comes through membership fees paid by users for monthly/annual memberships. Also, if the order value is below $35, there is an additional delivery charge that needs to be paid by the customers.

Well, customers can cancel the subscription at any point in time. The new users get free membership for two weeks. It helps Shipt to gain more customers and also retain them.

3. Sales commission

Shipt introduces a revenue-sharing agreement for adding a partner or retailer on their platform. It means the retailers pay a commission to the firm for getting more customers for their brand. On every order, there is some portion of the commission charged.

4. Service fees

The grocery delivery app like Shipt charges delivery and service fees for picking up items from the store and to deliver them to the consumers. It also keeps some portion of the fees after paying the store owners. So, Shipt makes money with each order delivered successfully.

Features required for on-demand grocery app like Shipt

User panel

  • Sign up/sign in
  • Customer reviews
  • User profile creation
  • Delivery scheduling
  • Managing orders
  • Payment options
  • Tracking delivery status
  • Search option

Admin panel

Order allocation

  • Dashboard
  • Customer management
  • Shopper management
  • Payment management
  • Inventory management

Shopper panel

  • New delivery notifications
  • In-app calling
  • Geo-location
  • Option to accept or reject a delivery request
  • Chat feature
  • Delivery confirmation

How To Build An Online Grocery Delivery App Like Shipt?

Technology Stack Required

Talking about the technology stack used for white-label grocery delivery app development same as Shipt, it consists of

  • React.js
  • Node.js
  • Cloudflare
  • TypeScript
  • PostgreSQL
  • React Native
  • Redis
  • Rails
  • Go
  • GraphQL
  • Kafka

What Would Be The Cost of Developing An App Like Shipt

The overall grocery delivery app development cost depends on multiple vital factors. The main factor is hiring a grocery app development company having vast experience in this domain and be well-equipped with a talented team of testers, developers, UI/UX designers, etc


Now after reading the blog we hope you must have gathered vital information about the features, revenue models development cost of Shipt, and a lot of other things.

If you have food & grocery delivery startup ideas that you wish to convert into an app, then share your ideas with Apps on Demand to get a grocery delivery app like Shipt to enter the grocery delivery market. We have experienced developers for mobile app development in our team to assist you through the app development journey. Get in touch with us to get started!


| Read Original Blog Here On Demand Grocery App Development Company


| Phone: +1 (832) 251 7311


| Email: hello@theappsondemand.com



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