The Lovesac Sactional is the most versatile couch I have ever owned. It is also the most durable. I bought my first Sactional back in July of 2013. Just recently I bought another back and seat to expand it as my family is growing. Although this furniture isn’t cheap, you definitely get what you pay for which is quality that will stand the test of time and kids.
Ordering the Lovesac Sactional
You can order any of the Lovesac products direct from their website. This includes the couch, pillows, blankets and more. If you place your order online, shipping is free. They also offer financing through the website which can be anywhere from 6-12 months.
Here are the details on Lovesac Returns according to their website:
- Eligible merchandise may be returned within 30 days of the date you received it.
- We cannot accept returns for special order/custom merchandise, gift cards, shipping and handling, services, and interest fees.
- Floor model and clearance merchandise are marked final sale and cannot be returned.
- Returned merchandise is subject to a 15% restocking fee 1 business day after the order is placed.
- Merchandise is eligible for a one-time price adjustment within 14 days of the order being placed. Merchandise marked to final sale (ie. floor model, clearance) is not eligible for a price adjustment. To request a one-time price adjustment, please visit your local Lovesac store or contact Customer Love:Chat: Click Here Mon – Sun: 9 AM – 10 PM ESTCall: 888-636-1223 Mon – Fri: 9:00 AM – 5:00 PM ESTEmail: customerlove@lovesac.com
Unboxing the Sactional
After placing your order, your Sactional should arrive in a couple of weeks. Mine arrived in 8 days after ordering. You will get a tracking notification when it ships and an estimate of when it will be delivered. No need to be present on the delivery day either.
I ordered 1 back and one seat as I am expanding my existing Sactional. Here’s what that looks like in terms of packaging. The big box is the base and the medium size box is the back and the small box is the cover.
How to Setup the Lovesac Sactional
If you have put together legos, then setting up your Sactional should be a breeze. The video below shows all the pieces needed to get started.
All the pieces come wrapped in plastic so they don’t get wet during delivery.
The back and seat cushion can be found tucked underneath the base as seen in the picture below.
The covers are easy to slip on. To secure them you just velcro them to the bottom. In the 4 years I have owned my sactional they have never come loose and are easy to detach if you want to wash them.
The seat cushions are made with quality zippers that will hold up through multiple washes.
The next step is to connect the base to the back. You get the following pieces to do this. A metal collar that holds the pieces together at the middle as seen below.
A wooden base connector where the feet of two different bases can attach to secure the bottom. If you have hardwood floors, there are some wool pads to put on the feet so that you don’t leave any scratches.
